Toast POS DoorDash Integration 2026: Enable Online Delivery

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Third-party delivery is now a standard revenue channel for most restaurants, and DoorDash is the dominant player in the US market. But if DoorDash orders don’t flow directly into your Toast POS, you’re managing two separate systems, manually re-entering orders, and creating costly operational friction. The Toast-DoorDash integration eliminates that friction by sending delivery orders directly to your kitchen. Here’s how to set it up in 2026.

Does Toast POS Integrate with DoorDash?

Yes—Toast and DoorDash have a direct, native integration. This is one of Toast’s flagship partnerships. Toast is part of DoorDash’s official POS integration program, which means orders placed on DoorDash Marketplace flow directly into Toast POS without any third-party middleware.

The integration supports:

• DoorDash Marketplace — Customer-facing ordering through the DoorDash app/website, with orders flowing into Toast
• DoorDash Drive — DoorDash’s white-label delivery fulfillment for your own website/app orders

Menu items, prices, and modifiers sync from Toast to DoorDash. New orders arrive on your Toast kitchen display system (KDS) or print directly to your kitchen printer, just like in-house orders.

How to Set Up Toast POS + DoorDash Integration

Step 1: Confirm Eligibility

Ensure you have an active Toast POS account and an active DoorDash Merchant account. If you don’t have a DoorDash Merchant account, sign up at merchants.doordash.com.

Step 2: Access Toast Integrations

1. Log into your Toast Web back office at pos.toasttab.com.
2. Navigate to Integrations from the main menu.
3. Search for “DoorDash” in the integrations marketplace.
4. Select the DoorDash integration and click “Get Started” or “Configure.”

Step 3: Connect Your DoorDash Account

1. You’ll be prompted to enter your DoorDash Merchant ID or log in with your DoorDash credentials.
2. Authorize the connection between Toast and DoorDash.
3. Select which DoorDash store/location to connect to the Toast location you’re setting up.

Step 4: Menu Sync Setup

1. Choose your menu sync direction: Toast is the source of truth for your menu. Changes made in Toast will push to DoorDash.
2. Select which Toast menu to sync to DoorDash. If you have separate dine-in, takeout, and delivery menus in Toast, select your delivery menu.
3. Review items for delivery suitability—exclude any items that don’t travel well.
4. Map modifier groups to ensure DoorDash customers see the same customization options as in-store customers.
5. Publish the menu to DoorDash. First sync may take several hours to reflect on the DoorDash platform.

Step 5: Configure Order Routing

1. In Toast, go to Restaurant Settings > Online Ordering > Third-Party Platforms.
2. Set the fulfillment type for DoorDash orders (Delivery, Takeout, etc.).
3. Configure which printer or KDS station receives DoorDash orders. Most operators route delivery orders to a dedicated prep station.
4. Set prep time notifications—Toast can automatically communicate estimated prep times to DoorDash.

Step 6: Test & Go Live

1. Place a test order on DoorDash (DoorDash provides test order functionality in the Merchant Portal).
2. Confirm the order appears in Toast POS and routes to the correct kitchen station.
3. Verify order details, modifiers, and special instructions transfer correctly.
4. Test a cancellation to confirm it removes the order from the Toast queue.
5. Once tests pass, you’re live. DoorDash orders will flow automatically into Toast during operating hours.

Note: The exact menu location in Toast’s back office may vary as Toast regularly updates its UI. If steps above don’t match your screen, check the Toast Help Center at central.toasttab.com for current documentation.

What Syncs & What Doesn’t

Cost of the Integration

The Toast-DoorDash integration itself has no separate setup fee — it’s included with Toast POS. However, the real cost is DoorDash’s commission structure:

• DoorDash Marketplace commission rates (2026):
  • Basic plan: 15% commission on orders — limited DoorDash marketing visibility
  • Plus plan: 25% commission — expanded delivery radius, DashPass eligibility
  • Premier plan: 30% commission — full marketing exposure, growth guarantees

  These rates are approximate. DoorDash has adjusted commission structures in recent years; verify current rates at merchants.doordash.com as they vary by market and contract.

• DoorDash Drive: Typically a flat delivery fee per order ($7–$10 range) rather than a percentage. Used for your own website/app ordering with DoorDash providing drivers.
• Toast POS: Starting at $0/month (Pay-as-you-go) up to custom enterprise pricing. The DoorDash integration is available across Toast plans, but confirm with your Toast account manager.

The real math: On a $30 average order, a 25% DoorDash commission costs $7.50. Factor in food cost (30–35%) and labor, and margins on DoorDash orders can be thin. Many operators add a slight pricing uplift (10–15%) to their DoorDash menu specifically to protect margins.

Alternative Options

If you want to reduce DoorDash dependency or explore alternatives:

• Toast Online Ordering — Toast’s own commission-free online ordering for your website. Pairs with DoorDash Drive for delivery fulfillment, reducing marketplace commissions.
• Uber Eats + Toast — Toast also integrates with Uber Eats. The setup process is similar; Uber Eats has a comparable marketplace commission structure.
• Olo — An enterprise online ordering platform that aggregates multiple delivery marketplaces (DoorDash, Uber Eats, Grubhub) into a single Toast integration. Adds a per-order fee but simplifies multi-platform management for larger operators.
• ChowNow — Commission-free online ordering platform. Doesn’t have the same order volume as DoorDash but preserves your margins.
• Direct delivery (your own drivers) — Some operators use Toast Online Ordering + their own delivery staff to avoid all third-party commissions. Only viable if you have sufficient order volume to justify driver staffing.

Is It Worth It? Our Verdict

The integration? Absolutely worth doing. Once live, DoorDash orders appearing directly on your KDS is a game-changer operationally. No tablets to manage, no manual re-entry, no order lost in translation between DoorDash and your kitchen team. If you’re already on DoorDash, activate the Toast integration today.

DoorDash Marketplace itself? That’s the more nuanced question. For visibility and incremental revenue, it’s hard to argue against being on the largest delivery platform in the US. But at 25–30% commission, it’s not a profit center for most restaurants—it’s a customer acquisition channel. The operators winning with DoorDash are using it to acquire new customers, then converting them to direct ordering (through Toast Online Ordering or their own app) for future orders.

Pro tip: Use both. DoorDash for discovery, Toast Online Ordering for loyalty. The integration makes managing both feasible.

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Related Reading: For a complete comparison, see our guide to the Best POS System for Small Retail Stores 2026.