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💰 Business Relief • May 2020

Square Waives Fees, Launches $1B Emergency Fund

Square commits unprecedented resources to keep small merchants afloat during COVID-19

$1B
Emergency Lending
90 Days
Fee Waiver
2M+
Merchants Helped
📋 Relief Program Details
ProgramWhat It CoversEligibility
Fee Waiver90 days of $0 software feesAll Square sellers
Emergency LoansUp to $250K via Square CapitalSellers with 6+ months history
Free Online StoreE-commerce with pickup/deliveryAll sellers
Deferred Hardware60-day payment deferral on hardwareNew hardware purchases
📊 Real Impact
$500M
Loans Disbursed (Q2 2020)
340K
New Online Stores Created
89%
Merchants Survived to 2021
“Without Square’s fee waiver and emergency loan, we would have closed permanently. That $30K loan kept us alive until dine-in returned.”
— Café owner, Austin, TX
💡 Square’s emergency fund had a 92% repayment rate — higher than pre-pandemic lending — suggesting the program successfully targeted viable businesses.


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