TeleTrac – Integrated Telephony

Manufacturer : TeleTrac – Integrated Telephony
Product Type : Software

Overview

  • TeleTrac provides real-time access to your RecTrac and GolfTrac databases using a touch tone telephone to process Hunting Area Reservations and Golf Tee-time Reservations
  • Offer your customers easy and convenient telephone access to your services - 24 hours per day, 7 days per week
  • Improves customer service and staff efficiency
  • Callers can listen to recorded informational messages
  • Automated E-check (electronic check) payment option
  • Process multiple simultaneous calls using 2 - 96 telephone lines
  • Customizable recordings and prompts
  • Integrated email receipt option for completed transactions
  • Automatic callback capability
  • Call status tracking using the TeleTrac line monitor
  • Flexible date/time entry for customers using the system
  • Caller options are user-defined
  • SAPI 5.1 Text to Speech option included
  • Standard RecTrac & GolfTrac reports are available to view transaction results
  • Multilingual capability using English and another language
  • The ERI (external redirect interface) does not support TeleTrac credit card payments, but does support eCheck and "pay later" using any pay type

Available Modules:

  • Tee-Time Reservations
  • Hunting Area Reservations
TeleTrac

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