TeleTrac – Integrated Telephony
Manufacturer : TeleTrac – Integrated Telephony
Product Type : Software
Overview
- TeleTrac provides real-time access to your RecTrac and GolfTrac databases using a touch tone telephone to process Hunting Area Reservations and Golf Tee-time Reservations
- Offer your customers easy and convenient telephone access to your services - 24 hours per day, 7 days per week
- Improves customer service and staff efficiency
- Callers can listen to recorded informational messages
- Automated E-check (electronic check) payment option
- Process multiple simultaneous calls using 2 - 96 telephone lines
- Customizable recordings and prompts
- Integrated email receipt option for completed transactions
- Automatic callback capability
- Call status tracking using the TeleTrac line monitor
- Flexible date/time entry for customers using the system
- Caller options are user-defined
- SAPI 5.1 Text to Speech option included
- Standard RecTrac & GolfTrac reports are available to view transaction results
- Multilingual capability using English and another language
- The ERI (external redirect interface) does not support TeleTrac credit card payments, but does support eCheck and "pay later" using any pay type
Available Modules:
- Tee-Time Reservations
- Hunting Area Reservations
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