Silverware Gift Cards and Loyalty Solutions
Manufacturer : Silverware Gift Cards and Loyalty Solutions
Product Type : Software
CRM – Gift Cards & Loyalty.
Understand your guests in a whole new way.
Get to know your customers better than ever with SilverWare’s Customer Relationship Management (CRM). Gathering information and catering to your guests has never been easier. The solution empowers you with the information to keep your customers coming back. By using Avrio’s CRM, you can offer gift cards, view critical customer data, and create rewards programs that work. SilverWare Avrio POS offers a dynamic Loyalty Solution allowing you to strategically increase revenues by implementing an incredibly flexible Rewards Program. Points can be awarded and automatically converted to dollars and redeemed during the customers’ next visit (i.e. 10 points = $1 gift card). By offering guests individual menu item incentives by schedule and the ability to convert these points to dollars instantly, a faithful customer base is closer than ever.SilverWare's Customer Relationship Management:
- Points can be earned based on multiple configurable criteria: including a store-wide setting, by major or minor reporting class level, and/or by individual menu item.
- Set individual menu item incentives by schedule (i.e. earn 1x point per dollar by default, and on Tuesdays between 3pm – 6pm set to award 4x points per dollar).
- Assign a customer to entire order or individual seat position.
- Track historical purchases & view favorite items.
- Display customer preferences.
- Assign specific discount percentages to customers – applied automatically when customer is assigned to order.
- Create House Accounts with credit terms which are resettable by day, week, or month.
- Allow customers to earn points which can be automatically converted to dollars.
- Coupons can be generated based on point earned and can be configured so a minimum number of points are required before it can be used.
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