Service Management System

Do you operate a fleet of service vehicles or field service crews? Do you manage technicians and schedule service calls? Do you want to decrease your costs and increase your efficiency, your customer satisfaction, your revenue? Then Waterstreet’s Service Management Software is for you.

Whether it’s sales prospecting; job estimating; scheduling your crew and equipment or billing for services rendered, Waterstreet can help capture, streamline and coordinate information from each key point of customer contact. We can also extend your reach by adding integrated applications for accounting, email marketing, customer portals and call centers.

Client Manager (CRM)

Nurture and manage interactions with clients and sales prospects.  Using Waterstreets CRM allows people, processes, and technology to work together to improve relationships and profitability.

• Complete Control
• Locations & Contacts
• Communications Log
• DocumentStorageCenter
• Sales History
• Payment History

Operations Manager

Our Operations Manager gives the franchisee efficient control over every aspect of their business so they spend less time managing their business, and more time growing it.

• Marketing Campaign Manager
• Labor Management
• Resource Manager
• Product Catalogue
• Product Price Lists

Job Estimating

Define a products and services catalogue, franchisee and customer specific price lists, create estimates, and automatically turn them into a work order.  We can also custom design or integrate with existing estimating software

Job Scheduling

Through our needs analysis, we work with you to create a Job Calendar that reflects your business model.  Using our drag and drop technology, we can create calendars that are functional, look great, and easy to use

• Job Calendar
• Employee Calendar
• Resource Calendar

Job Management

The Job Manager standardizes operations and is completely tailored to embody your unique business model.  Seamlessly create work orders and invoices, receive payments, track job costs, and calculate profit/loss.

• Send Notifications
• Job Costing
• Print Invoices
• Time Sheets
• Payment History

Job Billing

Waterstreet's Job Billing Module let's you send, track, and recieve invoices correctly and efficiently from one location.  

• Branded with your company logo
• Invoice History
• Payment History
• Print Reports and Statements