Why Junction Solutions

Junction Solutions works with Microsoft® to offer a single, comprehensive retail solution. This solution coordinates activities from web, call center, and brick and mortar channels. The system shares data and business logic across these channels. This means that the customer expectations can be exceeded no matter where they choose to interact with your company. The Microsoft Dynamics AX for Retail solution simplifies retail operations by centrally managing orders, returns, customers, items, prices and promotions.

• Mobile POS: Microsoft Dynamics AX for Retail offers mobile POS applications for line busting, clienteling and order management. In store mobility provides a new way to interact with customers. Mobile applications speed operations so that customers have more productive visits and associates can spend time with more customers.
• Social Media Integration: Simplifies and streamlines social media campaigns. For example, retailers can publish promotions on Twitter and Facebook feeds. Customers can redeem these offers by presenting them on their mobile device for scanning. Reward your loyal customers by providing this convenient benefit.
• Cross-Channel Retail Experience: For companies who also sell through additional channels, such as Internet sales, the solution gives companies the ability to efficiently and cost-effectively manage inventory and order processing across channels. The solution makes the siloed channel approach a thing of the past. Putting the customer first means that customers can choose the method of interaction that is most convenient to them.
• Special Order from the POS: Provide a personalized experience by offering special orders at the POS. This includes order management, order fulfillment and tracking. Customers can have the items shipped or can pick them up in any store. Centralized customer management means that no matter where the customer chooses to interact, the associate will be able to exceed expectations.

Microsoft Dynamics AX Platform

Junction Solutions leverages the Microsoft Dynamics AX platform to drive revenue growth. It breaks down the barriers currently inhibiting growth, and supports ongoing growth. Junction Solutions enables growth through three powerful mechanisms: Flexibility, Visibility, and Scalability.

• Flexibility: Junction Solutions offers the flexibility to adapt to your specific business processes. Junction Solutions builds its significant industry expertise into the solution, along with predefined templates to get you up and running quickly.
• Visibility: Junction Solutions offers the visibility you need to drive growth. The solution provides visibility into profitability and other operating metrics to give you a clear view into your company’s operations.
• Scalability: Junction Solutions allows you to free yourself from your current systems that inhibit your growth. The solution scales to meet your company’s ambitions—whether they include global operations, product line expansion, or both.