Franchise Management System

Whether it’s prospecting for new franchisees, tracking sales and calculating royalties, or managing the communication and information associated with each franchisee, Waterstreet can help streamline and coordinate information across a few or a few thousand locations.

We can also extend your reach by adding integrated applications including multi-location web sites, eCommerce and eBusiness services, store build-out project management and more.

Franchise Prospect Manager

Franchise Prospect Manager has been specifically designed for franchising and allows the ZOR to manage the entire sales process for prospective franchisees. From initial contact through to grand opening the Prospect Manager delivers one tight solution for growing your franchise system.

• Automatically Collect and Import Leads
• Distribute and Collaborate on Prospects
• Track Marketing Sources & ROI
• Integrated eMail Marketing & Responders
• Electronically Distribute FDD's
• Document Storage Center
• Analytics & Reporting
• Communication Log
• Shared Calendar and Meetings

Franchise Directory

The Franchise Directory puts you in control of the franchise relationship and provides all of the franchisee information at your fingertips. The Directory streamlines the effort associated with maintaining good governence and can help reduce overhead, litigation, and problems with your franchisees.

• Franchisee Profile and Database
• Franchise Agreements
• Communications Log
• Create Ticklers, Alerts & Reminders
• Document Storage Center
• Field Reports Log
• Customizable to your franchise system
• Compliance Checklist

Intranet & Resource Center

The Intranet & Resource Center allows the franchisor to strengthen relationships with franchisees by providing them a secure web site for distributing information including news and updates, industry news, electronic manuals and more.

The Intranet and Resource Center helps build an effective franchise community, including:

• Compliance
• Communications
• Knowledge Dashboard
• Discussion Forums
• Document Distribution
• Events Calendar
• WebMail & Messaging
• Operations

Royalty Management 

Royalty Management makes managing Royalties quick and easy by streamlining the royalty calculation, presentation, and collection process.

• Capture Sales Data
• Automate Complex Royalty Calculations
• Electronic Royalty Statements
• Collect & Process Payments
• Royalty Receivables & History
• Electronic Funds Transfer (ACH)
• Customizable to your franchise system.

Franchise Report Center

The Franchise Report Center is a comprehensive reporting tool for the Franchisor including a programmable Dashboard to track real time franchisee performance. Reports include franchisee profile & contact information, franchisee sales history, customer lists, active support tickets and more. Custom reports can also be developed and added to the system.

• Collect and compile all of your Franchisee's Financial & Sales Data
• Real-time Information that analyzes all of your Franchises performance.
• Benchmark Franchisees and identify the best performers.

Franchise Help Desk

The Franchise Help Desk helps you maintain strong relationships with franchisees by providing the best support possible.  By creating, assigning and tracking service tickets, you ensure that questions and problems are handled by the correct department as efficiently as possible.

• Post Frequently Asked Questions (FAQ)
• Create and manage support tickets
• Assign support tickets to the correct department / manager
• Identify systemic issues
• Track and monitor support ticket completion details