February 23, 2026  |   

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📊 Year End • December 2024

2024 Year in Review: POS Industry’s Biggest Moments

AI maturity, cash decline, self-service boom

6
Stories
<10%
Cash
AI
Standard

1. AI Became Standard

Every major POS now ships AI features.

2. Toast Hit Profitability

Sustained GAAP profitability. Stock doubled.

3. SpotOn Challenged Toast

5% → 9% market share.

4. Cash Hit All-Time Low

Below 10% for the first time.

🔑 Key Takeaway: 2024: AI became real, cash became rare, self-service became standard.

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