When comparing Upserve vs Slice, you’re looking at two distinct approaches to restaurant point-of-sale technology. Upserve, rated 4.3/5, offers Restaurants, bars, and cafes wanting comprehensive analytics. Meanwhile, Slice, rated 4.2/5, provides Independent pizzerias. Let’s dive into the details to help you make an informed decision.
Quick Comparison: Upserve vs Slice
| Feature | Upserve | Slice |
|---|---|---|
| Category | Restaurant | Restaurant |
| Starting Price | $89/month | Per-order fees apply |
| Rating | 4.3/5 | 4.2/5 |
| Target Business | Small Business | Small Business |
| Pricing Model | Subscription | Transaction-based |
| Free Trial | Yes | No |
| Free Version | No | Yes |
| Best For | Restaurants, bars, and cafes wanting comprehensive analytics | Independent pizzerias |
Upserve Overview
Upserve, now Lightspeed Restaurant U-Series, is a restaurant POS offering offline mode, employee management, and real-time insights. Consolidates menu performance, staff productivity, and customer behavior data into one platform.
Upserve is offered by Lightspeed Commerce (founded 2009) based in Providence, Rhode Island, USA. The system focuses on Restaurants, Bars, Cafes, Bakeries.
Key Features:
- Order management
- Payment processing
- Inventory management
- Staff management
- Customer loyalty
- Analytics/reporting
Slice Overview
Slice is a technology platform designed specifically for independent pizzerias. Provides online ordering, POS register, marketing, and delivery management tools.
Slice is offered by Slice (founded 2010) based in New York, NY. The system focuses on Pizza Restaurants.
Key Features:
- Online Ordering
- POS Register
- Delivery Management
- Marketing
- Customer Loyalty
- Analytics
Feature Comparison
Upserve Features:
- Order management
- Payment processing
- Inventory management
- Staff management
- Customer loyalty
Slice Features:
- Online Ordering
- POS Register
- Delivery Management
- Marketing
- Customer Loyalty
When comparing features, Upserve stands out with Offline mode for outages, while Slice differentiates itself with Independent pizzeria focus. Your choice should depend on which features align better with your specific business requirements.
Pricing Comparison
| Pricing Aspect | Upserve | Slice |
|---|---|---|
| Starting Price | $89/month | Per-order fees apply |
| Pricing Model | Subscription | Transaction-based |
| Price Range | Mid-range | Budget to Mid-range |
| Free Trial | Available | Not available |
| Free Version | No | Yes |
Slice offers a free version, which is great for testing or small operations. Consider the total cost of ownership including hardware, processing fees, and add-on modules when making your decision.
Pros and Cons
Upserve
Pros:
- Easy setup
- 24-hour phone support
- Offline mode
- Real-time insights
- Employee success tracking
Cons:
- System crashes reported
- Learning curve for customization
- Customer service issues
Slice
Pros:
- Pizza specialization
- Independent shop focus
- Marketing support
- Delivery management
Cons:
- Per-order fees
- Pizza-focused only
- Limited customization
Who Should Choose Upserve?
Upserve is ideal for Restaurants, bars, and cafes wanting comprehensive analytics. The system is particularly well-suited for Restaurants, Bars, Cafes, Bakeries.
However, Upserve may not be the best fit for Retail businesses, those needing simple basic POS.
Who Should Choose Slice?
Slice is ideal for Independent pizzerias. The system is particularly well-suited for Pizza Restaurants.
However, Slice may not be the best fit for Non-pizza restaurants or chains.
Our Recommendation
Both Upserve and Slice are solid POS solutions, but they excel in different areas. Choose Upserve if you’re Restaurants, bars, and cafes wanting comprehensive analytics. Choose Slice if you’re Independent pizzerias. Upserve has a higher user rating (4.3 vs 4.2). Also, choose Slice if you want to start with a free version. We recommend trying demos or free trials of both systems before making your final decision.