Choosing between Upserve and PAR Brink for your business? Both are popular restaurant solutions, but they serve different needs. Upserve starts at $89/month and is Restaurant POS with offline mode and comprehensive analytics., while PAR Brink starts at $90/month and is Enterprise cloud POS for restaurants focused on scaling.. This comprehensive comparison will help you decide which POS system is the right fit for your operation.
Quick Comparison: Upserve vs PAR Brink
| Feature | Upserve | PAR Brink |
|---|---|---|
| Category | Restaurant | Restaurant |
| Starting Price | $89/month | $90/month |
| Rating | 4.3/5 | 4.1/5 |
| Target Business | Small Business | Mid-Market |
| Pricing Model | Subscription | Subscription |
| Free Trial | Yes | No |
| Free Version | No | No |
| Best For | Restaurants, bars, and cafes wanting comprehensive analytics | Fast casual chains, growing restaurant brands, multi-location operators |
Upserve Overview
Upserve, now Lightspeed Restaurant U-Series, is a restaurant POS offering offline mode, employee management, and real-time insights. Consolidates menu performance, staff productivity, and customer behavior data into one platform.
Upserve is offered by Lightspeed Commerce (founded 2009) based in Providence, Rhode Island, USA. The system focuses on Restaurants, Bars, Cafes, Bakeries.
Key Features:
- Order management
- Payment processing
- Inventory management
- Staff management
- Customer loyalty
- Analytics/reporting
PAR Brink Overview
PAR Brink POS is a cloud-first enterprise POS for restaurants serious about scaling. Features API-first approach with 250+ integration partners, 150+ reports, pay-at-table, and PCI/P2PE security certifications.
PAR Brink is offered by PAR Technology (founded 1968) based in New Hartford, New York, USA. The system focuses on Fast Casual, Quick Service, Restaurant Chains.
Key Features:
- Online ordering
- Loyalty programs
- Kitchen display systems
- Mobile payments
- Real-time reporting
- Multi-unit administration
Feature Comparison
Upserve Features:
- Order management
- Payment processing
- Inventory management
- Staff management
- Customer loyalty
PAR Brink Features:
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Get Started- Online ordering
- Loyalty programs
- Kitchen display systems
- Mobile payments
- Real-time reporting
When comparing features, Upserve stands out with Offline mode for outages, while PAR Brink differentiates itself with API-first with 250+ integrations. Your choice should depend on which features align better with your specific business requirements.
Pricing Comparison
| Pricing Aspect | Upserve | PAR Brink |
|---|---|---|
| Starting Price | $89/month | $90/month |
| Pricing Model | Subscription | Subscription |
| Price Range | Mid-range | Premium |
| Free Trial | Available | Not available |
| Free Version | No | No |
Both systems offer competitive pricing for their respective feature sets. Consider the total cost of ownership including hardware, processing fees, and add-on modules when making your decision.
Pros and Cons
Upserve
Pros:
- Easy setup
- 24-hour phone support
- Offline mode
- Real-time insights
- Employee success tracking
Cons:
- System crashes reported
- Learning curve for customization
- Customer service issues
PAR Brink
Pros:
- 250+ integration partners
- API-first design
- Enterprise scalability
- 24/7/365 support
- PCI and P2PE certified
Cons:
- Tiered support issues
- Slow feature development
- May be overkill for small operators
Who Should Choose Upserve?
Upserve is ideal for Restaurants, bars, and cafes wanting comprehensive analytics. The system is particularly well-suited for Restaurants, Bars, Cafes, Bakeries.
However, Upserve may not be the best fit for Retail businesses, those needing simple basic POS.
Who Should Choose PAR Brink?
PAR Brink is ideal for Fast casual chains, growing restaurant brands, multi-location operators. The system is particularly well-suited for Fast Casual, Quick Service, Restaurant Chains.
However, PAR Brink may not be the best fit for Single-location restaurants, very small operations.
Our Recommendation
Both Upserve and PAR Brink are solid POS solutions, but they excel in different areas. Choose Upserve if you’re Restaurants, bars, and cafes wanting comprehensive analytics. Choose PAR Brink if you’re Fast casual chains, growing restaurant brands, multi-location operators. Upserve has a higher user rating (4.3 vs 4.1). We recommend trying demos or free trials of both systems before making your final decision.
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