In the battle of Upserve versus Ordermark, both systems bring unique strengths to the table. Upserve is particularly strong for Restaurants, bars, and cafes wanting comprehensive analytics, while Ordermark excels at Restaurants managing multiple delivery platforms. Whether you prioritize Offline mode for outages or Single tablet for all delivery platforms, this comparison covers everything you need to know.
Quick Comparison: Upserve vs Ordermark
| Feature | Upserve | Ordermark |
|---|---|---|
| Category | Restaurant | Software |
| Starting Price | $89/month | ~$100/month per location |
| Rating | 4.3/5 | 4.1/5 |
| Target Business | Small Business | Small Business to Enterprise |
| Pricing Model | Subscription | Subscription |
| Free Trial | Yes | No |
| Free Version | No | No |
| Best For | Restaurants, bars, and cafes wanting comprehensive analytics | Restaurants managing multiple delivery platforms |
Upserve Overview
Upserve, now Lightspeed Restaurant U-Series, is a restaurant POS offering offline mode, employee management, and real-time insights. Consolidates menu performance, staff productivity, and customer behavior data into one platform.
Upserve is offered by Lightspeed Commerce (founded 2009) based in Providence, Rhode Island, USA. The system focuses on Restaurants, Bars, Cafes, Bakeries.
Key Features:
- Order management
- Payment processing
- Inventory management
- Staff management
- Customer loyalty
- Analytics/reporting
Ordermark Overview
Ordermark (now part of UrbanPiper) aggregates orders from multiple delivery platforms into a single dashboard and printer. Connects to 400+ POS systems and all major delivery apps like Uber Eats, DoorDash, and Grubhub.
Ordermark is offered by UrbanPiper (formerly Ordermark) (founded 2017) based in Los Angeles, CA. The system focuses on Ghost Kitchens, Delivery-focused Restaurants.
Key Features:
- Order Aggregation
- Multi-platform Management
- POS Integration
- Virtual Brand Support
- Custom Reporting
- Menu Management
Feature Comparison
Upserve Features:
- Order management
- Payment processing
- Inventory management
- Staff management
- Customer loyalty
Ordermark Features:
- Order Aggregation
- Multi-platform Management
- POS Integration
- Virtual Brand Support
- Custom Reporting
When comparing features, Upserve stands out with Offline mode for outages, while Ordermark differentiates itself with Single tablet for all delivery platforms. Your choice should depend on which features align better with your specific business requirements.
Pricing Comparison
| Pricing Aspect | Upserve | Ordermark |
|---|---|---|
| Starting Price | $89/month | ~$100/month per location |
| Pricing Model | Subscription | Subscription |
| Price Range | Mid-range | Mid-range |
| Free Trial | Available | Not available |
| Free Version | No | No |
Both systems offer competitive pricing for their respective feature sets. Consider the total cost of ownership including hardware, processing fees, and add-on modules when making your decision.
Pros and Cons
Upserve
Pros:
- Easy setup
- 24-hour phone support
- Offline mode
- Real-time insights
- Employee success tracking
Cons:
- System crashes reported
- Learning curve for customization
- Customer service issues
Ordermark
Pros:
- Connects 400+ POS systems
- Manages all delivery apps from one screen
- Supports multiple virtual brands
- Acquired by UrbanPiper – expanding features
Cons:
- Not a standalone POS
- Best for delivery-heavy operations
- Pricing requires contact
Who Should Choose Upserve?
Upserve is ideal for Restaurants, bars, and cafes wanting comprehensive analytics. The system is particularly well-suited for Restaurants, Bars, Cafes, Bakeries.
However, Upserve may not be the best fit for Retail businesses, those needing simple basic POS.
Who Should Choose Ordermark?
Ordermark is ideal for Restaurants managing multiple delivery platforms. The system is particularly well-suited for Ghost Kitchens, Delivery-focused Restaurants.
However, Ordermark may not be the best fit for Restaurants without significant delivery volume.
Our Recommendation
Both Upserve and Ordermark are solid POS solutions, but they excel in different areas. Choose Upserve if you’re Restaurants, bars, and cafes wanting comprehensive analytics. Choose Ordermark if you’re Restaurants managing multiple delivery platforms. Upserve has a higher user rating (4.3 vs 4.1). We recommend trying demos or free trials of both systems before making your final decision.