In the battle of Upserve versus HungerRush, both systems bring unique strengths to the table. Upserve is particularly strong for Restaurants, bars, and cafes wanting comprehensive analytics, while HungerRush excels at Pizzerias and delivery-focused restaurants. Whether you prioritize Offline mode for outages or OrderAI – AI phone ordering bot, this comparison covers everything you need to know.
Quick Comparison: Upserve vs HungerRush
| Feature | Upserve | HungerRush |
|---|---|---|
| Category | Restaurant | Restaurant |
| Starting Price | $89/month | $99/month (Starter) |
| Rating | 4.3/5 | 4.2/5 |
| Target Business | Small Business | Small Business to Enterprise |
| Pricing Model | Subscription | Subscription |
| Free Trial | Yes | No |
| Free Version | No | No |
| Best For | Restaurants, bars, and cafes wanting comprehensive analytics | Pizzerias and delivery-focused restaurants |
Upserve Overview
Upserve, now Lightspeed Restaurant U-Series, is a restaurant POS offering offline mode, employee management, and real-time insights. Consolidates menu performance, staff productivity, and customer behavior data into one platform.
Upserve is offered by Lightspeed Commerce (founded 2009) based in Providence, Rhode Island, USA. The system focuses on Restaurants, Bars, Cafes, Bakeries.
Key Features:
- Order management
- Payment processing
- Inventory management
- Staff management
- Customer loyalty
- Analytics/reporting
HungerRush Overview
HungerRush 360 is an all-in-one cloud POS system that integrates digital ordering, delivery, customer engagement, restaurant management, and payment processing. Designed specifically for quick-service and fast-casual restaurants, with robust pizza features.
HungerRush is offered by HungerRush (founded 2003) based in Houston, TX. The system focuses on Pizzerias, Quick Service, Fast Casual.
Key Features:
- Cloud POS
- Online Ordering
- Delivery Management
- AI Phone Ordering
- Loyalty Programs
- Marketing Automation
Feature Comparison
Upserve Features:
- Order management
- Payment processing
- Inventory management
- Staff management
- Customer loyalty
HungerRush Features:
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- Online Ordering
- Delivery Management
- AI Phone Ordering
- Loyalty Programs
When comparing features, Upserve stands out with Offline mode for outages, while HungerRush differentiates itself with OrderAI – AI phone ordering bot. Your choice should depend on which features align better with your specific business requirements.
Pricing Comparison
| Pricing Aspect | Upserve | HungerRush |
|---|---|---|
| Starting Price | $89/month | $99/month (Starter) |
| Pricing Model | Subscription | Subscription |
| Price Range | Mid-range | Mid-range |
| Free Trial | Available | Not available |
| Free Version | No | No |
Both systems offer competitive pricing for their respective feature sets. Consider the total cost of ownership including hardware, processing fees, and add-on modules when making your decision.
Pros and Cons
Upserve
Pros:
- Easy setup
- 24-hour phone support
- Offline mode
- Real-time insights
- Employee success tracking
Cons:
- System crashes reported
- Learning curve for customization
- Customer service issues
HungerRush
Pros:
- Excellent pizza-specific features
- AI-powered phone ordering
- Built-in caller ID and delivery dispatch
- Integrates with third-party delivery apps
Cons:
- Pricing can be opaque
- Learning curve for advanced features
- Hardware costs additional
Who Should Choose Upserve?
Upserve is ideal for Restaurants, bars, and cafes wanting comprehensive analytics. The system is particularly well-suited for Restaurants, Bars, Cafes, Bakeries.
However, Upserve may not be the best fit for Retail businesses, those needing simple basic POS.
Who Should Choose HungerRush?
HungerRush is ideal for Pizzerias and delivery-focused restaurants. The system is particularly well-suited for Pizzerias, Quick Service, Fast Casual.
However, HungerRush may not be the best fit for Fine dining or full-service restaurants without delivery.
Our Recommendation
Both Upserve and HungerRush are solid POS solutions, but they excel in different areas. Choose Upserve if you’re Restaurants, bars, and cafes wanting comprehensive analytics. Choose HungerRush if you’re Pizzerias and delivery-focused restaurants. Upserve has a higher user rating (4.3 vs 4.2). We recommend trying demos or free trials of both systems before making your final decision.
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