Choosing between Upserve and Epos Now for your business? Both are popular restaurant solutions, but they serve different needs. Upserve starts at $89/month and is Restaurant POS with offline mode and comprehensive analytics., while Epos Now starts at $39/month and is Cloud POS with 100+ app integrations for retail and hospitality.. This comprehensive comparison will help you decide which POS system is the right fit for your operation.
Quick Comparison: Upserve vs Epos Now
| Feature | Upserve | Epos Now |
|---|---|---|
| Category | Restaurant | Multi-Industry |
| Starting Price | $89/month | $39/month |
| Rating | 4.3/5 | 4.0/5 |
| Target Business | Small Business | Small Business |
| Pricing Model | Subscription | Subscription |
| Free Trial | Yes | Yes |
| Free Version | No | No |
| Best For | Restaurants, bars, and cafes wanting comprehensive analytics | Small businesses wanting lots of integration options |
Upserve Overview
Upserve, now Lightspeed Restaurant U-Series, is a restaurant POS offering offline mode, employee management, and real-time insights. Consolidates menu performance, staff productivity, and customer behavior data into one platform.
Upserve is offered by Lightspeed Commerce (founded 2009) based in Providence, Rhode Island, USA. The system focuses on Restaurants, Bars, Cafes, Bakeries.
Key Features:
- Order management
- Payment processing
- Inventory management
- Staff management
- Customer loyalty
- Analytics/reporting
Epos Now Overview
Epos Now is a cloud-based POS system for retail and hospitality with over 100 app integrations. Features include inventory management, staff management, and 24/7 support. Offers complete hardware bundles.
Epos Now is offered by Epos Now (founded 2011) based in Norwich, United Kingdom. The system focuses on Retail, Hospitality, Restaurants, Bars.
Key Features:
- Cloud POS
- Inventory management
- Staff management
- Customer loyalty
- 100+ app integrations
- Reporting
Feature Comparison
Upserve Features:
- Order management
- Payment processing
- Inventory management
- Staff management
- Customer loyalty
Epos Now Features:
- Cloud POS
- Inventory management
- Staff management
- Customer loyalty
- 100+ app integrations
When comparing features, Upserve stands out with Offline mode for outages, while Epos Now differentiates itself with 100+ app integrations. Your choice should depend on which features align better with your specific business requirements.
Pricing Comparison
| Pricing Aspect | Upserve | Epos Now |
|---|---|---|
| Starting Price | $89/month | $39/month |
| Pricing Model | Subscription | Subscription |
| Price Range | Mid-range | Mid-range |
| Free Trial | Available | Available |
| Free Version | No | No |
Both systems offer competitive pricing for their respective feature sets. Consider the total cost of ownership including hardware, processing fees, and add-on modules when making your decision.
Pros and Cons
Upserve
Pros:
- Easy setup
- 24-hour phone support
- Offline mode
- Real-time insights
- Employee success tracking
Cons:
- System crashes reported
- Learning curve for customization
- Customer service issues
Epos Now
Pros:
- 100+ integrations
- Hardware bundles available
- 24/7 support
- Easy to use
- Flexible pricing
Cons:
- Hardware can be expensive
- Some integrations cost extra
- Support quality varies
Who Should Choose Upserve?
Upserve is ideal for Restaurants, bars, and cafes wanting comprehensive analytics. The system is particularly well-suited for Restaurants, Bars, Cafes, Bakeries.
However, Upserve may not be the best fit for Retail businesses, those needing simple basic POS.
Who Should Choose Epos Now?
Epos Now is ideal for Small businesses wanting lots of integration options. The system is particularly well-suited for Retail, Hospitality, Restaurants, Bars.
However, Epos Now may not be the best fit for Very large enterprises, highly specialized industries.
Our Recommendation
Both Upserve and Epos Now are solid POS solutions, but they excel in different areas. Choose Upserve if you’re Restaurants, bars, and cafes wanting comprehensive analytics. Choose Epos Now if you’re Small businesses wanting lots of integration options. Upserve has a higher user rating (4.3 vs 4.0). We recommend trying demos or free trials of both systems before making your final decision.