In the battle of TouchBistro versus Uber Eats, both systems bring unique strengths to the table. TouchBistro is particularly strong for Independent restaurants, bars, and food service businesses using iPads, while Uber Eats excels at Restaurants wanting broad delivery reach. Whether you prioritize Offline functionality or Large delivery network, this comparison covers everything you need to know.
Quick Comparison: TouchBistro vs Uber Eats
| Feature | TouchBistro | Uber Eats |
|---|---|---|
| Category | Restaurant | Software |
| Starting Price | $69/month | 15-30% commission per order |
| Rating | 4.4/5 | 3.8/5 |
| Target Business | Small Business | Small Business to Enterprise |
| Pricing Model | Subscription | Commission-based |
| Free Trial | Yes | No |
| Free Version | No | No |
| Best For | Independent restaurants, bars, and food service businesses using iPads | Restaurants wanting broad delivery reach |
TouchBistro Overview
TouchBistro is an iPad-based restaurant POS system designed specifically for food service businesses. It offers tableside ordering, menu management, and comprehensive restaurant management features.
TouchBistro is offered by TouchBistro Inc. (founded 2010) based in Toronto, Canada. The system focuses on Full-service restaurants, Quick service, Bars, Cafes, Food trucks, Breweries.
Key Features:
- Tableside ordering
- Floor plan management
- Menu management
- Staff scheduling
- Inventory tracking
- CRM
Uber Eats Overview
Uber Eats for Merchants provides delivery marketplace access and direct ordering solutions for restaurants. Includes tablet for order management, delivery logistics, and marketing tools.
Uber Eats is offered by Uber Technologies (founded 2014) based in San Francisco, CA. The system focuses on Restaurants.
Key Features:
- Delivery Platform
- Order Management
- Analytics
- Marketing Tools
- Pickup Option
- Driver Network
Feature Comparison
TouchBistro Features:
- Tableside ordering
- Floor plan management
- Menu management
- Staff scheduling
- Inventory tracking
Uber Eats Features:
- Delivery Platform
- Order Management
- Analytics
- Marketing Tools
- Pickup Option
When comparing features, TouchBistro stands out with Offline functionality, while Uber Eats differentiates itself with Large delivery network. Your choice should depend on which features align better with your specific business requirements.
Pricing Comparison
| Pricing Aspect | TouchBistro | Uber Eats |
|---|---|---|
| Starting Price | $69/month | 15-30% commission per order |
| Pricing Model | Subscription | Commission-based |
| Price Range | Mid-range | Mid-range to Premium |
| Free Trial | Available | Not available |
| Free Version | No | No |
Both systems offer competitive pricing for their respective feature sets. Consider the total cost of ownership including hardware, processing fees, and add-on modules when making your decision.
Pros and Cons
TouchBistro
Pros:
- Restaurant-focused design
- Works offline
- Intuitive interface
- Good customer support
- Flexible menu management
Cons:
- iPad/Apple only
- Add-ons increase costs
- Limited integrations
- Reservation system separate
Uber Eats
Pros:
- Massive customer reach
- Reliable delivery network
- Marketing tools
- Brand awareness
Cons:
- High commission fees
- Less control over customer experience
- Competitive marketplace
Who Should Choose TouchBistro?
TouchBistro is ideal for Independent restaurants, bars, and food service businesses using iPads. The system is particularly well-suited for Full-service restaurants, Quick service, Bars, Cafes, Food trucks, Breweries.
However, TouchBistro may not be the best fit for Non-restaurant businesses or those preferring Android/Windows.
Who Should Choose Uber Eats?
Uber Eats is ideal for Restaurants wanting broad delivery reach. The system is particularly well-suited for Restaurants.
However, Uber Eats may not be the best fit for Those avoiding high commission fees.
Our Recommendation
Both TouchBistro and Uber Eats are solid POS solutions, but they excel in different areas. Choose TouchBistro if you’re Independent restaurants, bars, and food service businesses using iPads. Choose Uber Eats if you’re Restaurants wanting broad delivery reach. TouchBistro has a higher user rating (4.4 vs 3.8). We recommend trying demos or free trials of both systems before making your final decision.