In the battle of TouchBistro versus Simphony, both systems bring unique strengths to the table. TouchBistro is particularly strong for Independent restaurants, bars, and food service businesses using iPads, while Simphony excels at Global brands and multi-location operators. Whether you prioritize Offline functionality or $1/month entry pricing, this comparison covers everything you need to know.
Quick Comparison: TouchBistro vs Simphony
| Feature | TouchBistro | Simphony |
|---|---|---|
| Category | Restaurant | Restaurant |
| Starting Price | $69/month | $1/month per workstation |
| Rating | 4.4/5 | 4.2/5 |
| Target Business | Small Business | Small Business to Enterprise |
| Pricing Model | Subscription | Subscription |
| Free Trial | Yes | No |
| Free Version | No | No |
| Best For | Independent restaurants, bars, and food service businesses using iPads | Global brands and multi-location operators |
TouchBistro Overview
TouchBistro is an iPad-based restaurant POS system designed specifically for food service businesses. It offers tableside ordering, menu management, and comprehensive restaurant management features.
TouchBistro is offered by TouchBistro Inc. (founded 2010) based in Toronto, Canada. The system focuses on Full-service restaurants, Quick service, Bars, Cafes, Food trucks, Breweries.
Key Features:
- Tableside ordering
- Floor plan management
- Menu management
- Staff scheduling
- Inventory tracking
- CRM
Simphony Overview
Oracle Simphony is a cloud-based POS platform serving restaurants, hotels, and stadiums in 180 countries. Features 200+ integrations, offline mode, and scalable architecture from single locations to global chains.
Simphony is offered by Oracle (founded 2010) based in Austin, TX. The system focuses on Full Service, Quick Service, Hotels, Stadiums.
Key Features:
- Cloud POS
- Offline Mode
- 200+ Integrations
- Multi-language
- Online Ordering
- Kitchen Display
Feature Comparison
TouchBistro Features:
- Tableside ordering
- Floor plan management
- Menu management
- Staff scheduling
- Inventory tracking
Simphony Features:
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- Offline Mode
- 200+ Integrations
- Multi-language
- Online Ordering
When comparing features, TouchBistro stands out with Offline functionality, while Simphony differentiates itself with $1/month entry pricing. Your choice should depend on which features align better with your specific business requirements.
Pricing Comparison
| Pricing Aspect | TouchBistro | Simphony |
|---|---|---|
| Starting Price | $69/month | $1/month per workstation |
| Pricing Model | Subscription | Subscription |
| Price Range | Mid-range | Budget to Premium |
| Free Trial | Available | Not available |
| Free Version | No | No |
Both systems offer competitive pricing for their respective feature sets. Consider the total cost of ownership including hardware, processing fees, and add-on modules when making your decision.
Pros and Cons
TouchBistro
Pros:
- Restaurant-focused design
- Works offline
- Intuitive interface
- Good customer support
- Flexible menu management
Cons:
- iPad/Apple only
- Add-ons increase costs
- Limited integrations
- Reservation system separate
Simphony
Pros:
- Affordable $1/month entry
- 180 country presence
- 200+ integrations
- Enterprise scalability
Cons:
- Complex for small operations
- Advanced features cost more
- Implementation required
Who Should Choose TouchBistro?
TouchBistro is ideal for Independent restaurants, bars, and food service businesses using iPads. The system is particularly well-suited for Full-service restaurants, Quick service, Bars, Cafes, Food trucks, Breweries.
However, TouchBistro may not be the best fit for Non-restaurant businesses or those preferring Android/Windows.
Who Should Choose Simphony?
Simphony is ideal for Global brands and multi-location operators. The system is particularly well-suited for Full Service, Quick Service, Hotels, Stadiums.
However, Simphony may not be the best fit for Very small restaurants wanting simplicity.
Our Recommendation
Both TouchBistro and Simphony are solid POS solutions, but they excel in different areas. Choose TouchBistro if you’re Independent restaurants, bars, and food service businesses using iPads. Choose Simphony if you’re Global brands and multi-location operators. TouchBistro has a higher user rating (4.4 vs 4.2). We recommend trying demos or free trials of both systems before making your final decision.
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