Need help with TouchBistro? Whether you’re experiencing issues, have questions about features, or need assistance setting up your POS system, we can connect you with expert support.
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Common TouchBistro Support Topics
- Setup & Installation – Help getting your TouchBistro system up and running
- Hardware Issues – Terminal, printer, or card reader problems
- Software Updates – Assistance with updates and new features
- Payment Processing – Transaction issues and payment setup
- Reporting & Analytics – Understanding your business data
- Integrations – Connecting with third-party apps
About TouchBistro
TouchBistro is a Restaurant POS system designed for Full-Service Restaurants. Key features include:
- iPad-based POS
- Table management
- Menu management
- Staff scheduling
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Quick Facts: Restaurant POS
Expert Tips for Choosing a POS System
Optimize Your Menu Layout
Organize your POS menu to match how servers think, not how the kitchen is organized. Put high-margin items and combos in prominent positions. Use colors and images to speed up ordering during rush periods.
Use Kitchen Display Systems
Paper tickets get lost and create bottlenecks. A Kitchen Display System (KDS) routes orders automatically, tracks prep times, and reduces errors. Most modern restaurant POS systems offer KDS integration.
Enable Tableside Ordering
Handheld POS devices reduce service time by 20-30% and increase accuracy. Servers can upsell more effectively and split checks instantly. The hardware investment typically pays off within 6 months.
Frequently Asked Questions
Essential restaurant POS features include: table management, menu modifiers, split checks, tip handling, kitchen display integration, online ordering, inventory tracking for food costs, employee scheduling, and reporting. For full-service restaurants, tableside ordering and reservation integration are also valuable.
A restaurant POS tracks ingredient usage through recipe costing features, alerts you to menu items with poor margins, identifies theft through void and discount reports, and tracks waste. Some systems integrate with inventory management to provide real-time food cost percentages.
Yes, most modern restaurant POS systems either have built-in online ordering or integrate with third-party platforms like DoorDash, Uber Eats, and Grubhub. Native online ordering typically has lower fees and better integration, while third-party apps provide broader reach.
A cash register simply records sales and stores money. A POS (Point of Sale) system is a comprehensive business management tool that processes payments, tracks inventory, manages employees, generates reports, and integrates with other business software. Modern POS systems provide data-driven insights that help you make better business decisions.
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