Choosing between Toast and Uber Eats for your business? Both are popular restaurant solutions, but they serve different needs. Toast starts at $0/month (Starter kit) to $165+/month and is Restaurant-focused POS and management platform, while Uber Eats starts at 15-30% commission per order and is Restaurant delivery and ordering platform. This comprehensive comparison will help you decide which POS system is the right fit for your operation.
Quick Comparison: Toast vs Uber Eats
| Feature | Toast | Uber Eats |
|---|---|---|
| Category | Restaurant | Software |
| Starting Price | $0/month (Starter kit) to $165+/month | 15-30% commission per order |
| Rating | 4.5/5 | 3.8/5 |
| Target Business | Small Business | Small Business to Enterprise |
| Pricing Model | Subscription | Commission-based |
| Free Trial | Yes | No |
| Free Version | Yes | No |
| Best For | Full-service restaurants, quick-service restaurants, bars, and cafes | Restaurants wanting broad delivery reach |
Toast Overview
Toast is a restaurant-specific point-of-sale and management system built exclusively for the food service industry. It offers hardware and software solutions for dine-in, takeout, and delivery operations.
Toast is offered by Toast, Inc. (founded 2012) based in Boston, MA. The system focuses on Full-service restaurants, Quick service, Bars, Cafes, Food trucks.
Key Features:
- Tableside ordering
- Kitchen display system
- Online ordering
- Delivery management
- Menu management
- Payroll integration
Uber Eats Overview
Uber Eats for Merchants provides delivery marketplace access and direct ordering solutions for restaurants. Includes tablet for order management, delivery logistics, and marketing tools.
Uber Eats is offered by Uber Technologies (founded 2014) based in San Francisco, CA. The system focuses on Restaurants.
Key Features:
- Delivery Platform
- Order Management
- Analytics
- Marketing Tools
- Pickup Option
- Driver Network
Feature Comparison
Toast Features:
- Tableside ordering
- Kitchen display system
- Online ordering
- Delivery management
- Menu management
Uber Eats Features:
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Get Started- Delivery Platform
- Order Management
- Analytics
- Marketing Tools
- Pickup Option
When comparing features, Toast stands out with Restaurant-specific features, while Uber Eats differentiates itself with Large delivery network. Your choice should depend on which features align better with your specific business requirements.
Pricing Comparison
| Pricing Aspect | Toast | Uber Eats |
|---|---|---|
| Starting Price | $0/month (Starter kit) to $165+/month | 15-30% commission per order |
| Pricing Model | Subscription | Commission-based |
| Price Range | Mid-range | Mid-range to Premium |
| Free Trial | Available | Not available |
| Free Version | Yes | No |
Toast offers a free version, which is great for testing or small operations. Consider the total cost of ownership including hardware, processing fees, and add-on modules when making your decision.
Pros and Cons
Toast
Pros:
- Built specifically for restaurants
- Robust reporting
- Excellent kitchen management
- Strong online ordering
- Good hardware durability
Cons:
- 2-year contracts typical
- Can be expensive with add-ons
- Limited to restaurant industry
Uber Eats
Pros:
- Massive customer reach
- Reliable delivery network
- Marketing tools
- Brand awareness
Cons:
- High commission fees
- Less control over customer experience
- Competitive marketplace
Who Should Choose Toast?
Toast is ideal for Full-service restaurants, quick-service restaurants, bars, and cafes. The system is particularly well-suited for Full-service restaurants, Quick service, Bars, Cafes, Food trucks.
However, Toast may not be the best fit for Non-restaurant businesses.
Who Should Choose Uber Eats?
Uber Eats is ideal for Restaurants wanting broad delivery reach. The system is particularly well-suited for Restaurants.
However, Uber Eats may not be the best fit for Those avoiding high commission fees.
Our Recommendation
Both Toast and Uber Eats are solid POS solutions, but they excel in different areas. Choose Toast if you’re Full-service restaurants, quick-service restaurants, bars, and cafes. Choose Uber Eats if you’re Restaurants wanting broad delivery reach. Toast has a higher user rating (4.5 vs 3.8). Also, choose Toast if you want to start with a free version. We recommend trying demos or free trials of both systems before making your final decision.
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