In the battle of SpotOn versus NCC Reflect, both systems bring unique strengths to the table. SpotOn is particularly strong for Restaurants focused on controlling labor and food costs, while NCC Reflect excels at Hospitality businesses. Whether you prioritize $0/month entry plan or Hospitality expertise, this comparison covers everything you need to know.
Quick Comparison: SpotOn vs NCC Reflect
| Feature | SpotOn | NCC Reflect |
|---|---|---|
| Category | Restaurant | Restaurant |
| Starting Price | $0/month (Quick Start) | Contact for pricing |
| Rating | 4.3/5 | 4.0/5 |
| Target Business | All Sizes | Small Business to Mid-Market |
| Pricing Model | Subscription | Quote-based |
| Free Trial | Yes | No |
| Free Version | Yes | No |
| Best For | Restaurants focused on controlling labor and food costs | Hospitality businesses |
SpotOn Overview
SpotOn is a cloud-based restaurant POS known for labor and food cost control. Features include labor-vs-revenue dashboards, automatic tip pooling, inventory management, QR/mobile ordering, and in-POS reservations. Offers a $0/month Quick Start plan.
SpotOn is offered by SpotOn Transact LLC (founded 2017) based in San Francisco, California, USA. The system focuses on Restaurants, Bars, Quick Service, Full Service.
Key Features:
- Online ordering
- Tableside payments
- Mobile ordering
- Labor dashboards
- Tip pooling
- Inventory management
NCC Reflect Overview
NCC Reflect is a hospitality management system designed for restaurants, bars, and hotels. Features include POS, inventory management, table reservations, and comprehensive reporting.
NCC Reflect is offered by NCC Group (founded 2000) based in United Kingdom. The system focuses on Restaurants, Bars, Hotels.
Key Features:
- POS System
- Inventory Management
- Table Reservations
- Reporting
- Staff Management
- Kitchen Display
Feature Comparison
SpotOn Features:
- Online ordering
- Tableside payments
- Mobile ordering
- Labor dashboards
- Tip pooling
NCC Reflect Features:
- POS System
- Inventory Management
- Table Reservations
- Reporting
- Staff Management
When comparing features, SpotOn stands out with $0/month entry plan, while NCC Reflect differentiates itself with Hospitality expertise. Your choice should depend on which features align better with your specific business requirements.
Pricing Comparison
| Pricing Aspect | SpotOn | NCC Reflect |
|---|---|---|
| Starting Price | $0/month (Quick Start) | Contact for pricing |
| Pricing Model | Subscription | Quote-based |
| Price Range | Mid-range | Mid-range |
| Free Trial | Available | Not available |
| Free Version | Yes | No |
SpotOn offers a free version, which is great for testing or small operations. Consider the total cost of ownership including hardware, processing fees, and add-on modules when making your decision.
Pros and Cons
SpotOn
Pros:
- $0/month starter plan
- Strong labor cost tools
- No long-term contracts
- User-friendly interface
- Dual pricing feature
Cons:
- Menu edits in back office only
- Limited integration marketplace
- Processing fees can add up
- Unexpected fee increases reported
NCC Reflect
Pros:
- Hospitality focused
- Comprehensive features
- Table management
Cons:
- Custom pricing
- Limited public info
- Regional focus
Who Should Choose SpotOn?
SpotOn is ideal for Restaurants focused on controlling labor and food costs. The system is particularly well-suited for Restaurants, Bars, Quick Service, Full Service.
However, SpotOn may not be the best fit for Businesses needing extensive third-party integrations.
Who Should Choose NCC Reflect?
NCC Reflect is ideal for Hospitality businesses. The system is particularly well-suited for Restaurants, Bars, Hotels.
However, NCC Reflect may not be the best fit for Retail stores.
Our Recommendation
Both SpotOn and NCC Reflect are solid POS solutions, but they excel in different areas. Choose SpotOn if you’re Restaurants focused on controlling labor and food costs. Choose NCC Reflect if you’re Hospitality businesses. SpotOn has a higher user rating (4.3 vs 4.0). Also, choose SpotOn if you want to start with a free version. We recommend trying demos or free trials of both systems before making your final decision.