POS Comparisons

Shopify POS vs NCR Counterpoint: Which POS Is Better? (2025)

By Mauricio • Nov 2, 2025 • 4 min read

When comparing Shopify POS vs NCR Counterpoint, you’re looking at two distinct approaches to retail point-of-sale technology. Shopify POS, rated 4.5/5, offers Retailers already using or planning to use Shopify for eCommerce. Meanwhile, NCR Counterpoint, rated 4.2/5, provides Multi-location retailers, B2B wholesale businesses. Let’s dive into the details to help you make an informed decision.

Quick Comparison: Shopify POS vs NCR Counterpoint

FeatureShopify POSNCR Counterpoint
CategoryRetailRetail
Starting Price$89/month (POS Pro)$129/month
Rating4.5/54.2/5
Target BusinessSmall BusinessMid-Market
Pricing ModelSubscriptionSubscription
Free TrialYesNo
Free VersionYesNo
Best ForRetailers already using or planning to use Shopify for eCommerceMulti-location retailers, B2B wholesale businesses

Shopify POS Overview

Shopify POS seamlessly connects your online and retail stores, allowing you to sell anywhere. It syncs products, inventory, and customer data between your online store and physical locations.

Shopify POS is offered by Shopify Inc. (founded 2013) based in Ottawa, Canada. The system focuses on Retail, Pop-up shops, Markets, Omnichannel sellers.

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Key Features:

  • Unified inventory
  • Customer profiles
  • Staff management
  • In-store analytics
  • Product management
  • Gift cards

NCR Counterpoint Overview

NCR Counterpoint is a comprehensive retail management system that unifies in-store, B2B, and eCommerce operations. It automatically updates sales, inventory, and customer data in real-time with features including mobile POS, email marketing, and inventory management.

NCR Counterpoint is offered by NCR Voyix (founded 1884) based in Atlanta, Georgia, USA. The system focuses on Retail, Multi-store, B2B.

Key Features:

  • Mobile POS
  • Email marketing
  • Inventory management
  • Real-time alerts
  • B2B operations
  • eCommerce integration

Feature Comparison

Shopify POS Features:

  • Unified inventory
  • Customer profiles
  • Staff management
  • In-store analytics
  • Product management

NCR Counterpoint Features:

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  • Mobile POS
  • Email marketing
  • Inventory management
  • Real-time alerts
  • B2B operations

When comparing features, Shopify POS stands out with Best-in-class eCommerce integration, while NCR Counterpoint differentiates itself with Unified B2B and retail. Your choice should depend on which features align better with your specific business requirements.

Pricing Comparison

Pricing AspectShopify POSNCR Counterpoint
Starting Price$89/month (POS Pro)$129/month
Pricing ModelSubscriptionSubscription
Price RangeMid-rangePremium
Free TrialAvailableNot available
Free VersionYesNo

Shopify POS offers a free version, which is great for testing or small operations. Consider the total cost of ownership including hardware, processing fees, and add-on modules when making your decision.

Pros and Cons

Shopify POS

Pros:

  • Seamless eCommerce integration
  • Beautiful interface
  • Strong brand recognition
  • Extensive app store
  • Great for omnichannel

Cons:

  • Best with Shopify eCommerce
  • POS Pro needed for key features
  • Transaction fees without Shopify Payments

NCR Counterpoint

Pros:

  • Comprehensive retail management
  • Real-time data sync
  • Multi-channel support
  • Strong B2B features

Cons:

  • Higher cost for small retailers
  • Complex setup
  • Learning curve

Who Should Choose Shopify POS?

Shopify POS is ideal for Retailers already using or planning to use Shopify for eCommerce. The system is particularly well-suited for Retail, Pop-up shops, Markets, Omnichannel sellers.

However, Shopify POS may not be the best fit for Restaurants or businesses not doing eCommerce.

Who Should Choose NCR Counterpoint?

NCR Counterpoint is ideal for Multi-location retailers, B2B wholesale businesses. The system is particularly well-suited for Retail, Multi-store, B2B.

However, NCR Counterpoint may not be the best fit for Single small retail stores, restaurants.

Our Recommendation

Both Shopify POS and NCR Counterpoint are solid POS solutions, but they excel in different areas. Choose Shopify POS if you’re Retailers already using or planning to use Shopify for eCommerce. Choose NCR Counterpoint if you’re Multi-location retailers, B2B wholesale businesses. Shopify POS has a higher user rating (4.5 vs 4.2). Also, choose Shopify POS if you want to start with a free version. We recommend trying demos or free trials of both systems before making your final decision.

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Written by

Sarah Martinez

Restaurant Technology Editor
Verified Expert

Sarah Martinez is a Restaurant Technology Editor with 8 years of experience covering the hospitality industry. She has interviewed hundreds of restaurant owners and published extensive research on POS adoption trends. Sarah previously served as Senior Editor at Restaurant Business Magazine and is a regular speaker at the National Restaurant Association Show.

Former Senior Editor, Restaurant Business MagazineNRA Show Speaker (2021-2024)Published in Nation's Restaurant News
Expertise:
Restaurant TechnologyFood Service OperationsPOS Pricing AnalysisIndustry Trends