Industry Guides

Shopify POS Review 2025: Best for Omnichannel Retail

By Mauricio • Sep 24, 2025 • 1 min read
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Written by Mauricio

POS Industry Expert with 8+ years experience

Verified Expert
Last Updated: December 8, 2025Sources: Official vendor data, user surveys, hands-on testing

Shopify POS bridges the gap between online and in-store sales, making it the top choice for retailers who sell both online and in physical locations. In 2025, Shopify has strengthened its position as the leader in omnichannel retail.

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What’s New in Shopify POS for 2025

  • Unified Inventory – Real-time sync across all sales channels (online, in-store, social)
  • Local Delivery & Pickup – Enhanced BOPIS (buy online, pick up in store) features
  • AI Product Recommendations – Smart suggestions at checkout
  • Staff Performance Tracking – Detailed employee sales analytics
  • Tap to Pay on iPhone – Accept payments without additional hardware

Shopify POS Pricing (2025)

PlanMonthly CostProcessing Fee
Basic$29/mo2.7% in-person
Shopify$79/mo2.5% in-person
Advanced$299/mo2.4% in-person
POS Pro (add-on)+$89/mo/locationSame as plan

Pros and Cons

Pros

  • Seamless online-offline integration
  • Beautiful, intuitive interface
  • Excellent e-commerce platform included
  • Strong app ecosystem
  • Multi-channel selling (social, marketplaces)

Cons

  • Requires Shopify subscription
  • POS Pro add-on needed for advanced features
  • Limited offline functionality
  • Hardware options less varied than competitors

Our Verdict: 4.6/5

Shopify POS is the best choice for omnichannel retailers. If you already sell online or plan to, Shopify’s unified platform eliminates the headache of managing separate systems. It’s especially powerful for brands selling across multiple channels.

Quick Facts: Retail POS

Inventory Turnover
4-6x/year
Industry benchmark
Avg Markup
50-100%
Keystone pricing common
Cart Abandonment
70%
Online retail average
Return Rate
8-10%
Physical retail average

Expert Tips for Choosing a POS System

1

Master Inventory Management

Use your POS inventory features to set reorder points, track slow-moving items, and optimize stock levels. Good inventory management can reduce carrying costs by 20-30% while preventing stockouts.

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Retail Inventory Specialist
2

Leverage Customer Data

Your POS collects valuable customer data. Use purchase history for targeted marketing, identify your best customers for VIP programs, and personalize the shopping experience to boost loyalty.

Retail Marketing Strategist
3

Start with a Free Trial

Never commit to a POS system without testing it first. Most reputable providers offer 14-30 day free trials. Use this time to run real transactions, train your staff, and identify any workflow issues before signing a contract.

POS Implementation Specialist

Frequently Asked Questions

What is omnichannel POS and do I need it?

Omnichannel POS unifies your online and in-store sales into one system. It syncs inventory across channels, provides consistent customer profiles, and enables services like buy-online-pickup-in-store (BOPIS). If you sell both online and in-person, omnichannel capability is essential for efficient operations.

How does POS inventory management work?

POS inventory management tracks stock in real-time as sales occur. It can set automatic reorder points, generate purchase orders, manage variants (size, color), track suppliers, and provide inventory valuation. Some systems offer barcode scanning for faster receiving and cycle counts.

What is the difference between a POS system and a cash register?

A cash register simply records sales and stores money. A POS (Point of Sale) system is a comprehensive business management tool that processes payments, tracks inventory, manages employees, generates reports, and integrates with other business software. Modern POS systems provide data-driven insights that help you make better business decisions.

What Readers Are Saying

"This guide helped me choose the perfect POS system for my restaurant. Saved me hours of research!"

SM
Sarah M.
Restaurant Owner, Chicago

"The comparison charts made it so easy to understand the differences between systems. Highly recommend."

MT
Michael T.
Retail Store Manager, Austin
How much does a POS system typically cost?

POS costs vary widely. Software ranges from $0-$200+ per month. Hardware costs $500-$2,000 for a basic setup. Payment processing fees are typically 2.3%-2.9% plus $0.10-$0.30 per transaction. Consider the total cost of ownership over 3 years, including add-ons and upgrades.

Compare Top POS Systems

Shopify POS

Best for omnichannel selling
Starting at$29/month
Processing: 2.4% + $0.00
Best for: Retailers selling both online and in-store
Pros: Seamless eCommerce integration, Inventory sync, Customer profiles

Lightspeed

Advanced inventory and analytics
Starting at$69/month
Processing: 2.6% + $0.10
Best for: Multi-location retail, restaurants needing advanced features
Pros: Advanced inventory, Detailed analytics, eCommerce integration

Square

Free POS with flat-rate processing
Starting at$0/month
Processing: 2.6% + $0.10
Best for: Small businesses, startups, mobile sellers
Pros: No monthly fees, Easy setup, Free basic features
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Written by

David Thompson

Retail Technology Expert
Verified Expert

David Thompson is a Retail Technology Expert specializing in point-of-sale systems for retail environments. With 15 years in retail technology consulting, David has helped over 200 businesses select and implement POS solutions. He holds an MBA from Northwestern Kellogg and previously led retail technology initiatives at Best Buy Corporate.

MBA, Northwestern Kellogg School of ManagementFormer Director of Retail Technology, Best Buy15+ years retail technology consulting
Expertise:
Retail POS SystemsE-commerce IntegrationOmnichannel SolutionsInventory Management