Need help with Retail Pro? Whether you’re experiencing issues, have questions about features, or need assistance setting up your POS system, we can connect you with expert support.
Get Retail Pro Support
Click below to connect with a Retail Pro specialist who can help resolve your issues quickly.
Common Retail Pro Support Topics
- Setup & Installation – Help getting your Retail Pro system up and running
- Hardware Issues – Terminal, printer, or card reader problems
- Software Updates – Assistance with updates and new features
- Payment Processing – Transaction issues and payment setup
- Reporting & Analytics – Understanding your business data
- Integrations – Connecting with third-party apps
About Retail Pro
Retail Pro is a Retail POS system designed for Specialty & Fashion Retail. Key features include:
- Enterprise retail
- Multi-store
- International
- Inventory
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Our support specialists are standing by to help you with any Retail Pro questions or issues.
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Quick Facts: Retail POS
Expert Tips for Choosing a POS System
Master Inventory Management
Use your POS inventory features to set reorder points, track slow-moving items, and optimize stock levels. Good inventory management can reduce carrying costs by 20-30% while preventing stockouts.
Leverage Customer Data
Your POS collects valuable customer data. Use purchase history for targeted marketing, identify your best customers for VIP programs, and personalize the shopping experience to boost loyalty.
Start with a Free Trial
Never commit to a POS system without testing it first. Most reputable providers offer 14-30 day free trials. Use this time to run real transactions, train your staff, and identify any workflow issues before signing a contract.
Frequently Asked Questions
Omnichannel POS unifies your online and in-store sales into one system. It syncs inventory across channels, provides consistent customer profiles, and enables services like buy-online-pickup-in-store (BOPIS). If you sell both online and in-person, omnichannel capability is essential for efficient operations.
POS inventory management tracks stock in real-time as sales occur. It can set automatic reorder points, generate purchase orders, manage variants (size, color), track suppliers, and provide inventory valuation. Some systems offer barcode scanning for faster receiving and cycle counts.
A cash register simply records sales and stores money. A POS (Point of Sale) system is a comprehensive business management tool that processes payments, tracks inventory, manages employees, generates reports, and integrates with other business software. Modern POS systems provide data-driven insights that help you make better business decisions.
POS costs vary widely. Software ranges from $0-$200+ per month. Hardware costs $500-$2,000 for a basic setup. Payment processing fees are typically 2.3%-2.9% plus $0.10-$0.30 per transaction. Consider the total cost of ownership over 3 years, including add-ons and upgrades.
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