When comparing Simphony vs NCR Aloha, you’re looking at two distinct approaches to restaurant point-of-sale technology. Simphony, rated 4.2/5, offers Global brands and multi-location operators. Meanwhile, NCR Aloha, rated 4.1/5, provides Full-service restaurants, growing chains, and enterprises needing robust features. Let’s dive into the details to help you make an informed decision.
Quick Comparison: Simphony vs NCR Aloha
| Feature | Simphony | NCR Aloha |
|---|---|---|
| Category | Restaurant | Restaurant |
| Starting Price | $1/month per workstation | $175/month |
| Rating | 4.2/5 | 4.1/5 |
| Target Business | Small Business to Enterprise | All Sizes |
| Pricing Model | Subscription | Subscription |
| Free Trial | No | No |
| Free Version | No | No |
| Best For | Global brands and multi-location operators | Full-service restaurants, growing chains, and enterprises needing robust features |
Simphony Overview
Oracle Simphony is a cloud-based POS platform serving restaurants, hotels, and stadiums in 180 countries. Features 200+ integrations, offline mode, and scalable architecture from single locations to global chains.
Simphony is offered by Oracle (founded 2010) based in Austin, TX. The system focuses on Full Service, Quick Service, Hotels, Stadiums.
Key Features:
- Cloud POS
- Offline Mode
- 200+ Integrations
- Multi-language
- Online Ordering
- Kitchen Display
NCR Aloha Overview
NCR Aloha is a leading restaurant POS system backed by NCR Voyix with over 130 years of experience. It offers both cloud-based (Aloha Cloud) and Windows-based (Aloha Essentials) solutions serving over 75,000 restaurants worldwide, from major chains like Chipotle to independent restaurants.
NCR Aloha is offered by NCR Voyix (founded 1884) based in Atlanta, Georgia, USA. The system focuses on Restaurants, Quick Service, Full Service, Bars.
Key Features:
- Cloud-based deployment
- Mobile ordering
- Kitchen display system
- Online ordering
- Loyalty programs
- Inventory management
Feature Comparison
Simphony Features:
- Cloud POS
- Offline Mode
- 200+ Integrations
- Multi-language
- Online Ordering
NCR Aloha Features:
- Cloud-based deployment
- Mobile ordering
- Kitchen display system
- Online ordering
- Loyalty programs
When comparing features, Simphony stands out with $1/month entry pricing, while NCR Aloha differentiates itself with 130+ years of NCR experience. Your choice should depend on which features align better with your specific business requirements.
Pricing Comparison
| Pricing Aspect | Simphony | NCR Aloha |
|---|---|---|
| Starting Price | $1/month per workstation | $175/month |
| Pricing Model | Subscription | Subscription |
| Price Range | Budget to Premium | Premium |
| Free Trial | Not available | Not available |
| Free Version | No | No |
Both systems offer competitive pricing for their respective feature sets. Consider the total cost of ownership including hardware, processing fees, and add-on modules when making your decision.
Pros and Cons
Simphony
Pros:
- Affordable $1/month entry
- 180 country presence
- 200+ integrations
- Enterprise scalability
Cons:
- Complex for small operations
- Advanced features cost more
- Implementation required
NCR Aloha
Pros:
- Trusted by major restaurant chains
- 250+ integrations available
- Comprehensive feature set
- Both cloud and on-premise options
- 24/7 customer support included
Cons:
- Higher price point
- Can be complex to program
- Recent fee increases (April 2025)
- Not as user-friendly as newer systems
Who Should Choose Simphony?
Simphony is ideal for Global brands and multi-location operators. The system is particularly well-suited for Full Service, Quick Service, Hotels, Stadiums.
However, Simphony may not be the best fit for Very small restaurants wanting simplicity.
Who Should Choose NCR Aloha?
NCR Aloha is ideal for Full-service restaurants, growing chains, and enterprises needing robust features. The system is particularly well-suited for Restaurants, Quick Service, Full Service, Bars.
However, NCR Aloha may not be the best fit for Budget-conscious small restaurants, businesses wanting simple setup.
Our Recommendation
Both Simphony and NCR Aloha are solid POS solutions, but they excel in different areas. Choose Simphony if you’re Global brands and multi-location operators. Choose NCR Aloha if you’re Full-service restaurants, growing chains, and enterprises needing robust features. Simphony has a higher user rating (4.2 vs 4.1). We recommend trying demos or free trials of both systems before making your final decision.
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