Choosing between Simphony and Grubhub Direct for your business? Both are popular restaurant solutions, but they serve different needs. Simphony starts at $1/month per workstation and is Oracle cloud POS for global hospitality, while Grubhub Direct starts at Free setup + processing fees and is Direct online ordering solution from Grubhub. This comprehensive comparison will help you decide which POS system is the right fit for your operation.
Quick Comparison: Simphony vs Grubhub Direct
| Feature | Simphony | Grubhub Direct |
|---|---|---|
| Category | Restaurant | Software |
| Starting Price | $1/month per workstation | Free setup + processing fees |
| Rating | 4.2/5 | 3.9/5 |
| Target Business | Small Business to Enterprise | Small Business to Mid-Market |
| Pricing Model | Subscription | Transaction-based |
| Free Trial | No | No |
| Free Version | No | Yes |
| Best For | Global brands and multi-location operators | Restaurants wanting direct ordering with Grubhub delivery |
Simphony Overview
Oracle Simphony is a cloud-based POS platform serving restaurants, hotels, and stadiums in 180 countries. Features 200+ integrations, offline mode, and scalable architecture from single locations to global chains.
Simphony is offered by Oracle (founded 2010) based in Austin, TX. The system focuses on Full Service, Quick Service, Hotels, Stadiums.
Key Features:
- Cloud POS
- Offline Mode
- 200+ Integrations
- Multi-language
- Online Ordering
- Kitchen Display
Grubhub Direct Overview
Grubhub Direct allows restaurants to accept online orders directly through their website without marketplace commissions. Includes order management and optional delivery through Grubhub drivers.
Grubhub Direct is offered by Grubhub (Just Eat Takeaway) (founded 2004) based in Chicago, IL. The system focuses on Restaurants.
Key Features:
- Online Ordering
- Website Integration
- Order Management
- Delivery Option
- Marketing Tools
- Analytics
Feature Comparison
Simphony Features:
- Cloud POS
- Offline Mode
- 200+ Integrations
- Multi-language
- Online Ordering
Grubhub Direct Features:
- Online Ordering
- Website Integration
- Order Management
- Delivery Option
- Marketing Tools
When comparing features, Simphony stands out with $1/month entry pricing, while Grubhub Direct differentiates itself with Commission-free direct orders. Your choice should depend on which features align better with your specific business requirements.
Pricing Comparison
| Pricing Aspect | Simphony | Grubhub Direct |
|---|---|---|
| Starting Price | $1/month per workstation | Free setup + processing fees |
| Pricing Model | Subscription | Transaction-based |
| Price Range | Budget to Premium | Budget |
| Free Trial | Not available | Not available |
| Free Version | No | Yes |
Grubhub Direct is more budget-friendly, making it a better choice for cost-conscious businesses. Consider the total cost of ownership including hardware, processing fees, and add-on modules when making your decision.
Pros and Cons
Simphony
Pros:
- Affordable $1/month entry
- 180 country presence
- 200+ integrations
- Enterprise scalability
Cons:
- Complex for small operations
- Advanced features cost more
- Implementation required
Grubhub Direct
Pros:
- No commission on orders
- Grubhub delivery available
- Marketing support
- Free to set up
Cons:
- Delivery fees apply
- Less known than marketplace
- Limited customization
Who Should Choose Simphony?
Simphony is ideal for Global brands and multi-location operators. The system is particularly well-suited for Full Service, Quick Service, Hotels, Stadiums.
However, Simphony may not be the best fit for Very small restaurants wanting simplicity.
Who Should Choose Grubhub Direct?
Grubhub Direct is ideal for Restaurants wanting direct ordering with Grubhub delivery. The system is particularly well-suited for Restaurants.
However, Grubhub Direct may not be the best fit for Those avoiding third-party delivery platforms.
Our Recommendation
Both Simphony and Grubhub Direct are solid POS solutions, but they excel in different areas. Choose Simphony if you’re Global brands and multi-location operators. Choose Grubhub Direct if you’re Restaurants wanting direct ordering with Grubhub delivery. Simphony has a higher user rating (4.2 vs 3.9). Also, choose Grubhub Direct if you want to start with a free version. We recommend trying demos or free trials of both systems before making your final decision.