POS Comparisons

NCR Voyix vs NCR Counterpoint: Which POS Is Better? (2025)

By Mauricio Dec 1, 2025 3 min read

When comparing NCR Voyix vs NCR Counterpoint, you’re looking at two distinct approaches to multi-industry point-of-sale technology. NCR Voyix, rated 4.2/5, offers Multi-location restaurants and retailers wanting unified platform. Meanwhile, NCR Counterpoint, rated 4.2/5, provides Multi-location retailers, B2B wholesale businesses. Let’s dive into the details to help you make an informed decision.

Quick Comparison: NCR Voyix vs NCR Counterpoint

FeatureNCR VoyixNCR Counterpoint
CategoryMulti-IndustryRetail
Starting Price$129/month (Cloud POS)$129/month
Rating4.2/54.2/5
Target BusinessSmall Business to EnterpriseMid-Market
Pricing ModelSubscriptionSubscription
Free TrialNoNo
Free VersionNoNo
Best ForMulti-location restaurants and retailers wanting unified platformMulti-location retailers, B2B wholesale businesses

NCR Voyix Overview

NCR Voyix provides unified commerce solutions for restaurants and retail. Recognized as Leader in IDC MarketScape for both QSR and full-service restaurant POS. Offers Aloha Cloud, Aloha Essentials, and Counterpoint solutions.

NCR Voyix is offered by NCR Voyix Corporation (founded 2023) based in Atlanta, GA. The system focuses on Full Service, Quick Service, Retail.

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Key Features:

  • Aloha Cloud
  • Aloha Essentials
  • NCR Counterpoint
  • Mobile POS
  • Inventory Management
  • Loyalty Programs

NCR Counterpoint Overview

NCR Counterpoint is a comprehensive retail management system that unifies in-store, B2B, and eCommerce operations. It automatically updates sales, inventory, and customer data in real-time with features including mobile POS, email marketing, and inventory management.

NCR Counterpoint is offered by NCR Voyix (founded 1884) based in Atlanta, Georgia, USA. The system focuses on Retail, Multi-store, B2B.

Key Features:

  • Mobile POS
  • Email marketing
  • Inventory management
  • Real-time alerts
  • B2B operations
  • eCommerce integration

Feature Comparison

NCR Voyix Features:

  • Aloha Cloud
  • Aloha Essentials
  • NCR Counterpoint
  • Mobile POS
  • Inventory Management

NCR Counterpoint Features:

  • Mobile POS
  • Email marketing
  • Inventory management
  • Real-time alerts
  • B2B operations

When comparing features, NCR Voyix stands out with IDC MarketScape Leader recognition, while NCR Counterpoint differentiates itself with Unified B2B and retail. Your choice should depend on which features align better with your specific business requirements.

Pricing Comparison

Pricing AspectNCR VoyixNCR Counterpoint
Starting Price$129/month (Cloud POS)$129/month
Pricing ModelSubscriptionSubscription
Price RangeMid-range to PremiumPremium
Free TrialNot availableNot available
Free VersionNoNo

Both systems offer competitive pricing for their respective feature sets. Consider the total cost of ownership including hardware, processing fees, and add-on modules when making your decision.

Pros and Cons

NCR Voyix

Pros:

  • IDC MarketScape Leader (2025)
  • Full suite of solutions
  • Subscription model with hardware
  • Strong restaurant expertise

Cons:

  • Pricing varies by solution
  • Implementation costs extra
  • Complex for simple operations

NCR Counterpoint

Pros:

  • Comprehensive retail management
  • Real-time data sync
  • Multi-channel support
  • Strong B2B features

Cons:

  • Higher cost for small retailers
  • Complex setup
  • Learning curve

Who Should Choose NCR Voyix?

NCR Voyix is ideal for Multi-location restaurants and retailers wanting unified platform. The system is particularly well-suited for Full Service, Quick Service, Retail.

However, NCR Voyix may not be the best fit for Very small single-location operations seeking simplicity.

Who Should Choose NCR Counterpoint?

NCR Counterpoint is ideal for Multi-location retailers, B2B wholesale businesses. The system is particularly well-suited for Retail, Multi-store, B2B.

However, NCR Counterpoint may not be the best fit for Single small retail stores, restaurants.

Our Recommendation

Both NCR Voyix and NCR Counterpoint are solid POS solutions, but they excel in different areas. Choose NCR Voyix if you’re Multi-location restaurants and retailers wanting unified platform. Choose NCR Counterpoint if you’re Multi-location retailers, B2B wholesale businesses. We recommend trying demos or free trials of both systems before making your final decision.