In the battle of NCR Counterpoint versus Retail Pro, both systems bring unique strengths to the table. NCR Counterpoint is particularly strong for Multi-location retailers, B2B wholesale businesses, while Retail Pro excels at Multi-store specialty retailers. Whether you prioritize Unified B2B and retail or Enterprise retail focus, this comparison covers everything you need to know.
Quick Comparison: NCR Counterpoint vs Retail Pro
| Feature | NCR Counterpoint | Retail Pro |
|---|---|---|
| Category | Retail | Retail |
| Starting Price | $129/month | Contact for pricing |
| Rating | 4.2/5 | 4.0/5 |
| Target Business | Mid-Market | Mid-Market to Enterprise |
| Pricing Model | Subscription | Quote-based |
| Free Trial | No | No |
| Free Version | No | No |
| Best For | Multi-location retailers, B2B wholesale businesses | Multi-store specialty retailers |
NCR Counterpoint Overview
NCR Counterpoint is a comprehensive retail management system that unifies in-store, B2B, and eCommerce operations. It automatically updates sales, inventory, and customer data in real-time with features including mobile POS, email marketing, and inventory management.
NCR Counterpoint is offered by NCR Voyix (founded 1884) based in Atlanta, Georgia, USA. The system focuses on Retail, Multi-store, B2B.
Key Features:
- Mobile POS
- Email marketing
- Inventory management
- Real-time alerts
- B2B operations
- eCommerce integration
Retail Pro Overview
Retail Pro is an enterprise retail management software for specialty retailers. Offers POS, inventory management, and customer engagement tools for multi-store operations.
Retail Pro is offered by Retail Pro International (founded 1986) based in Folsom, CA. The system focuses on Specialty Retail, Apparel, Multi-store.
Key Features:
- POS
- Inventory Management
- Multi-store
- Customer Management
- Reporting
- E-commerce Integration
Feature Comparison
NCR Counterpoint Features:
- Mobile POS
- Email marketing
- Inventory management
- Real-time alerts
- B2B operations
Retail Pro Features:
- POS
- Inventory Management
- Multi-store
- Customer Management
- Reporting
When comparing features, NCR Counterpoint stands out with Unified B2B and retail, while Retail Pro differentiates itself with Enterprise retail focus. Your choice should depend on which features align better with your specific business requirements.
Pricing Comparison
| Pricing Aspect | NCR Counterpoint | Retail Pro |
|---|---|---|
| Starting Price | $129/month | Contact for pricing |
| Pricing Model | Subscription | Quote-based |
| Price Range | Premium | Premium |
| Free Trial | Not available | Not available |
| Free Version | No | No |
Both systems offer competitive pricing for their respective feature sets. Consider the total cost of ownership including hardware, processing fees, and add-on modules when making your decision.
Pros and Cons
NCR Counterpoint
Pros:
- Comprehensive retail management
- Real-time data sync
- Multi-channel support
- Strong B2B features
Cons:
- Higher cost for small retailers
- Complex setup
- Learning curve
Retail Pro
Pros:
- Enterprise scalability
- Deep inventory features
- Multi-store management
- Customizable
Cons:
- High cost
- Complex implementation
- Requires IT resources
Who Should Choose NCR Counterpoint?
NCR Counterpoint is ideal for Multi-location retailers, B2B wholesale businesses. The system is particularly well-suited for Retail, Multi-store, B2B.
However, NCR Counterpoint may not be the best fit for Single small retail stores, restaurants.
Who Should Choose Retail Pro?
Retail Pro is ideal for Multi-store specialty retailers. The system is particularly well-suited for Specialty Retail, Apparel, Multi-store.
However, Retail Pro may not be the best fit for Small single-location stores.
Our Recommendation
Both NCR Counterpoint and Retail Pro are solid POS solutions, but they excel in different areas. Choose NCR Counterpoint if you’re Multi-location retailers, B2B wholesale businesses. Choose Retail Pro if you’re Multi-store specialty retailers. NCR Counterpoint has a higher user rating (4.2 vs 4.0). We recommend trying demos or free trials of both systems before making your final decision.