In the battle of NCR Counterpoint versus Helcim, both systems bring unique strengths to the table. NCR Counterpoint is particularly strong for Multi-location retailers, B2B wholesale businesses, while Helcim excels at Cost-conscious businesses wanting transparent pricing. Whether you prioritize Unified B2B and retail or Transparent pricing, this comparison covers everything you need to know.
Quick Comparison: NCR Counterpoint vs Helcim
| Feature | NCR Counterpoint | Helcim |
|---|---|---|
| Category | Retail | Multi-Industry |
| Starting Price | $129/month | Free POS + interchange + 0.4% + 8¢ |
| Rating | 4.2/5 | 4.6/5 |
| Target Business | Mid-Market | Small Business to Mid-Market |
| Pricing Model | Subscription | Interchange-plus |
| Free Trial | No | Yes |
| Free Version | No | Yes |
| Best For | Multi-location retailers, B2B wholesale businesses | Cost-conscious businesses wanting transparent pricing |
NCR Counterpoint Overview
NCR Counterpoint is a comprehensive retail management system that unifies in-store, B2B, and eCommerce operations. It automatically updates sales, inventory, and customer data in real-time with features including mobile POS, email marketing, and inventory management.
NCR Counterpoint is offered by NCR Voyix (founded 1884) based in Atlanta, Georgia, USA. The system focuses on Retail, Multi-store, B2B.
Key Features:
- Mobile POS
- Email marketing
- Inventory management
- Real-time alerts
- B2B operations
- eCommerce integration
Helcim Overview
Helcim provides interchange-plus payment processing with free POS software and card readers. Known for transparent pricing, no contracts, and volume-based discounts for growing businesses.
Helcim is offered by Helcim Inc. (founded 2006) based in Calgary, Canada. The system focuses on Retail, Service, B2B.
Key Features:
- Free POS Software
- Card Reader
- Invoicing
- Online Payments
- Recurring Billing
- Volume Discounts
Feature Comparison
NCR Counterpoint Features:
- Mobile POS
- Email marketing
- Inventory management
- Real-time alerts
- B2B operations
Helcim Features:
- Free POS Software
- Card Reader
- Invoicing
- Online Payments
- Recurring Billing
When comparing features, NCR Counterpoint stands out with Unified B2B and retail, while Helcim differentiates itself with Transparent pricing. Your choice should depend on which features align better with your specific business requirements.
Pricing Comparison
| Pricing Aspect | NCR Counterpoint | Helcim |
|---|---|---|
| Starting Price | $129/month | Free POS + interchange + 0.4% + 8¢ |
| Pricing Model | Subscription | Interchange-plus |
| Price Range | Premium | Budget |
| Free Trial | Not available | Available |
| Free Version | No | Yes |
Helcim is more budget-friendly, making it a better choice for cost-conscious businesses. Consider the total cost of ownership including hardware, processing fees, and add-on modules when making your decision.
Pros and Cons
NCR Counterpoint
Pros:
- Comprehensive retail management
- Real-time data sync
- Multi-channel support
- Strong B2B features
Cons:
- Higher cost for small retailers
- Complex setup
- Learning curve
Helcim
Pros:
- Transparent interchange-plus pricing
- Free POS and card reader
- No contracts or hidden fees
- Volume discounts
Cons:
- Limited POS features vs competitors
- Processing only – not full POS
- US and Canada only
Who Should Choose NCR Counterpoint?
NCR Counterpoint is ideal for Multi-location retailers, B2B wholesale businesses. The system is particularly well-suited for Retail, Multi-store, B2B.
However, NCR Counterpoint may not be the best fit for Single small retail stores, restaurants.
Who Should Choose Helcim?
Helcim is ideal for Cost-conscious businesses wanting transparent pricing. The system is particularly well-suited for Retail, Service, B2B.
However, Helcim may not be the best fit for Restaurants needing comprehensive POS features.
Our Recommendation
Both NCR Counterpoint and Helcim are solid POS solutions, but they excel in different areas. Choose NCR Counterpoint if you’re Multi-location retailers, B2B wholesale businesses. Choose Helcim if you’re Cost-conscious businesses wanting transparent pricing. Helcim has a higher user rating (4.6 vs 4.2). Also, choose Helcim if you want to start with a free version. We recommend trying demos or free trials of both systems before making your final decision.