In the battle of NCR Counterpoint versus Heartland Retail, both systems bring unique strengths to the table. NCR Counterpoint is particularly strong for Multi-location retailers, B2B wholesale businesses, while Heartland Retail excels at Retail stores wanting integrated payments. Whether you prioritize Unified B2B and retail or Heartland integration, this comparison covers everything you need to know.
Quick Comparison: NCR Counterpoint vs Heartland Retail
| Feature | NCR Counterpoint | Heartland Retail |
|---|---|---|
| Category | Retail | Retail |
| Starting Price | $129/month | Contact for pricing |
| Rating | 4.2/5 | 4.1/5 |
| Target Business | Mid-Market | Small Business to Mid-Market |
| Pricing Model | Subscription | Quote-based |
| Free Trial | No | No |
| Free Version | No | No |
| Best For | Multi-location retailers, B2B wholesale businesses | Retail stores wanting integrated payments |
NCR Counterpoint Overview
NCR Counterpoint is a comprehensive retail management system that unifies in-store, B2B, and eCommerce operations. It automatically updates sales, inventory, and customer data in real-time with features including mobile POS, email marketing, and inventory management.
NCR Counterpoint is offered by NCR Voyix (founded 1884) based in Atlanta, Georgia, USA. The system focuses on Retail, Multi-store, B2B.
Key Features:
- Mobile POS
- Email marketing
- Inventory management
- Real-time alerts
- B2B operations
- eCommerce integration
Heartland Retail Overview
Heartland Retail is a point-of-sale and payment processing solution for retail businesses. Part of the Heartland family, it offers inventory management, customer loyalty, and integrated payments.
Heartland Retail is offered by Heartland Payment Systems (Global Payments) (founded 2001) based in Jeffersonville, IN. The system focuses on Retail, Specialty Stores.
Key Features:
- POS System
- Inventory Management
- Customer Loyalty
- Payment Processing
- Reporting
- E-commerce Integration
Feature Comparison
NCR Counterpoint Features:
- Mobile POS
- Email marketing
- Inventory management
- Real-time alerts
- B2B operations
Heartland Retail Features:
- POS System
- Inventory Management
- Customer Loyalty
- Payment Processing
- Reporting
When comparing features, NCR Counterpoint stands out with Unified B2B and retail, while Heartland Retail differentiates itself with Heartland integration. Your choice should depend on which features align better with your specific business requirements.
Pricing Comparison
| Pricing Aspect | NCR Counterpoint | Heartland Retail |
|---|---|---|
| Starting Price | $129/month | Contact for pricing |
| Pricing Model | Subscription | Quote-based |
| Price Range | Premium | Mid-range |
| Free Trial | Not available | Not available |
| Free Version | No | No |
Both systems offer competitive pricing for their respective feature sets. Consider the total cost of ownership including hardware, processing fees, and add-on modules when making your decision.
Pros and Cons
NCR Counterpoint
Pros:
- Comprehensive retail management
- Real-time data sync
- Multi-channel support
- Strong B2B features
Cons:
- Higher cost for small retailers
- Complex setup
- Learning curve
Heartland Retail
Pros:
- Heartland ecosystem
- Integrated payments
- Retail focus
- Customer loyalty tools
Cons:
- Custom pricing
- May require Heartland processing
Who Should Choose NCR Counterpoint?
NCR Counterpoint is ideal for Multi-location retailers, B2B wholesale businesses. The system is particularly well-suited for Retail, Multi-store, B2B.
However, NCR Counterpoint may not be the best fit for Single small retail stores, restaurants.
Who Should Choose Heartland Retail?
Heartland Retail is ideal for Retail stores wanting integrated payments. The system is particularly well-suited for Retail, Specialty Stores.
However, Heartland Retail may not be the best fit for Restaurants.
Our Recommendation
Both NCR Counterpoint and Heartland Retail are solid POS solutions, but they excel in different areas. Choose NCR Counterpoint if you’re Multi-location retailers, B2B wholesale businesses. Choose Heartland Retail if you’re Retail stores wanting integrated payments. NCR Counterpoint has a higher user rating (4.2 vs 4.1). We recommend trying demos or free trials of both systems before making your final decision.