Choosing between Lightspeed and NCR Counterpoint for your business? Both are popular multi-industry solutions, but they serve different needs. Lightspeed starts at $89/month (Lean plan) and is Advanced cloud POS for retail and hospitality with strong eCommerce, while NCR Counterpoint starts at $129/month and is Enterprise retail POS unifying in-store, B2B, and eCommerce operations.. This comprehensive comparison will help you decide which POS system is the right fit for your operation.
Quick Comparison: Lightspeed vs NCR Counterpoint
| Feature | Lightspeed | NCR Counterpoint |
|---|---|---|
| Category | Multi-Industry | Retail |
| Starting Price | $89/month (Lean plan) | $129/month |
| Rating | 4.4/5 | 4.2/5 |
| Target Business | Mid-Market | Mid-Market |
| Pricing Model | Subscription | Subscription |
| Free Trial | Yes | No |
| Free Version | No | No |
| Best For | Growing retailers with complex inventory, multi-location businesses, omnichannel sellers | Multi-location retailers, B2B wholesale businesses |
Lightspeed Overview
Lightspeed is a cloud-based commerce platform providing POS, eCommerce, and payment solutions for retail and hospitality businesses. Known for advanced inventory management and omnichannel capabilities.
Lightspeed is offered by Lightspeed Commerce Inc. (founded 2005) based in Montreal, Canada. The system focuses on Retail, Restaurants, Golf courses, Hotels.
Key Features:
- Advanced inventory
- Multi-location support
- Omnichannel selling
- B2B capabilities
- Purchase orders
- Vendor management
NCR Counterpoint Overview
NCR Counterpoint is a comprehensive retail management system that unifies in-store, B2B, and eCommerce operations. It automatically updates sales, inventory, and customer data in real-time with features including mobile POS, email marketing, and inventory management.
NCR Counterpoint is offered by NCR Voyix (founded 1884) based in Atlanta, Georgia, USA. The system focuses on Retail, Multi-store, B2B.
Key Features:
- Mobile POS
- Email marketing
- Inventory management
- Real-time alerts
- B2B operations
- eCommerce integration
Feature Comparison
Lightspeed Features:
- Advanced inventory
- Multi-location support
- Omnichannel selling
- B2B capabilities
- Purchase orders
NCR Counterpoint Features:
- Mobile POS
- Email marketing
- Inventory management
- Real-time alerts
- B2B operations
When comparing features, Lightspeed stands out with Best-in-class inventory, while NCR Counterpoint differentiates itself with Unified B2B and retail. Your choice should depend on which features align better with your specific business requirements.
Pricing Comparison
| Pricing Aspect | Lightspeed | NCR Counterpoint |
|---|---|---|
| Starting Price | $89/month (Lean plan) | $129/month |
| Pricing Model | Subscription | Subscription |
| Price Range | Premium | Premium |
| Free Trial | Available | Not available |
| Free Version | No | No |
Both systems offer competitive pricing for their respective feature sets. Consider the total cost of ownership including hardware, processing fees, and add-on modules when making your decision.
Pros and Cons
Lightspeed
Pros:
- Powerful inventory management
- Excellent for multi-location
- Strong eCommerce integration
- Good for complex catalogs
- Built-in B2B features
Cons:
- Higher price point
- Learning curve
- Some features require higher tiers
- Contract requirements
NCR Counterpoint
Pros:
- Comprehensive retail management
- Real-time data sync
- Multi-channel support
- Strong B2B features
Cons:
- Higher cost for small retailers
- Complex setup
- Learning curve
Who Should Choose Lightspeed?
Lightspeed is ideal for Growing retailers with complex inventory, multi-location businesses, omnichannel sellers. The system is particularly well-suited for Retail, Restaurants, Golf courses, Hotels.
However, Lightspeed may not be the best fit for Very small businesses or those on tight budgets.
Who Should Choose NCR Counterpoint?
NCR Counterpoint is ideal for Multi-location retailers, B2B wholesale businesses. The system is particularly well-suited for Retail, Multi-store, B2B.
However, NCR Counterpoint may not be the best fit for Single small retail stores, restaurants.
Our Recommendation
Both Lightspeed and NCR Counterpoint are solid POS solutions, but they excel in different areas. Choose Lightspeed if you’re Growing retailers with complex inventory, multi-location businesses, omnichannel sellers. Choose NCR Counterpoint if you’re Multi-location retailers, B2B wholesale businesses. Lightspeed has a higher user rating (4.4 vs 4.2). We recommend trying demos or free trials of both systems before making your final decision.