POS Comparisons

Heartland Retail vs Helcim: Which POS Is Better? (2025)

By Mauricio Oct 15, 2025 3 min read

When comparing Heartland Retail vs Helcim, you’re looking at two distinct approaches to retail point-of-sale technology. Heartland Retail, rated 4.1/5, offers Retail stores wanting integrated payments. Meanwhile, Helcim, rated 4.6/5, provides Cost-conscious businesses wanting transparent pricing. Let’s dive into the details to help you make an informed decision.

Quick Comparison: Heartland Retail vs Helcim

FeatureHeartland RetailHelcim
CategoryRetailMulti-Industry
Starting PriceContact for pricingFree POS + interchange + 0.4% + 8¢
Rating4.1/54.6/5
Target BusinessSmall Business to Mid-MarketSmall Business to Mid-Market
Pricing ModelQuote-basedInterchange-plus
Free TrialNoYes
Free VersionNoYes
Best ForRetail stores wanting integrated paymentsCost-conscious businesses wanting transparent pricing

Heartland Retail Overview

Heartland Retail is a point-of-sale and payment processing solution for retail businesses. Part of the Heartland family, it offers inventory management, customer loyalty, and integrated payments.

Heartland Retail is offered by Heartland Payment Systems (Global Payments) (founded 2001) based in Jeffersonville, IN. The system focuses on Retail, Specialty Stores.

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Key Features:

  • POS System
  • Inventory Management
  • Customer Loyalty
  • Payment Processing
  • Reporting
  • E-commerce Integration

Helcim Overview

Helcim provides interchange-plus payment processing with free POS software and card readers. Known for transparent pricing, no contracts, and volume-based discounts for growing businesses.

Helcim is offered by Helcim Inc. (founded 2006) based in Calgary, Canada. The system focuses on Retail, Service, B2B.

Key Features:

  • Free POS Software
  • Card Reader
  • Invoicing
  • Online Payments
  • Recurring Billing
  • Volume Discounts

Feature Comparison

Heartland Retail Features:

  • POS System
  • Inventory Management
  • Customer Loyalty
  • Payment Processing
  • Reporting

Helcim Features:

  • Free POS Software
  • Card Reader
  • Invoicing
  • Online Payments
  • Recurring Billing

When comparing features, Heartland Retail stands out with Heartland integration, while Helcim differentiates itself with Transparent pricing. Your choice should depend on which features align better with your specific business requirements.

Pricing Comparison

Pricing AspectHeartland RetailHelcim
Starting PriceContact for pricingFree POS + interchange + 0.4% + 8¢
Pricing ModelQuote-basedInterchange-plus
Price RangeMid-rangeBudget
Free TrialNot availableAvailable
Free VersionNoYes

Helcim is more budget-friendly, making it a better choice for cost-conscious businesses. Consider the total cost of ownership including hardware, processing fees, and add-on modules when making your decision.

Pros and Cons

Heartland Retail

Pros:

  • Heartland ecosystem
  • Integrated payments
  • Retail focus
  • Customer loyalty tools

Cons:

  • Custom pricing
  • May require Heartland processing

Helcim

Pros:

  • Transparent interchange-plus pricing
  • Free POS and card reader
  • No contracts or hidden fees
  • Volume discounts

Cons:

  • Limited POS features vs competitors
  • Processing only – not full POS
  • US and Canada only

Who Should Choose Heartland Retail?

Heartland Retail is ideal for Retail stores wanting integrated payments. The system is particularly well-suited for Retail, Specialty Stores.

However, Heartland Retail may not be the best fit for Restaurants.

Who Should Choose Helcim?

Helcim is ideal for Cost-conscious businesses wanting transparent pricing. The system is particularly well-suited for Retail, Service, B2B.

However, Helcim may not be the best fit for Restaurants needing comprehensive POS features.

Our Recommendation

Both Heartland Retail and Helcim are solid POS solutions, but they excel in different areas. Choose Heartland Retail if you’re Retail stores wanting integrated payments. Choose Helcim if you’re Cost-conscious businesses wanting transparent pricing. Helcim has a higher user rating (4.6 vs 4.1). Also, choose Helcim if you want to start with a free version. We recommend trying demos or free trials of both systems before making your final decision.