In the battle of Grubhub Direct versus Owner.com, both systems bring unique strengths to the table. Grubhub Direct is particularly strong for Restaurants wanting direct ordering with Grubhub delivery, while Owner.com excels at Restaurants wanting direct customer relationships. Whether you prioritize Commission-free direct orders or Commission-free ordering, this comparison covers everything you need to know.
Quick Comparison: Grubhub Direct vs Owner.com
| Feature | Grubhub Direct | Owner.com |
|---|---|---|
| Category | Software | Software |
| Starting Price | Free setup + processing fees | $249/month |
| Rating | 3.9/5 | 4.5/5 |
| Target Business | Small Business to Mid-Market | Small Business to Mid-Market |
| Pricing Model | Transaction-based | Subscription |
| Free Trial | No | No |
| Free Version | Yes | No |
| Best For | Restaurants wanting direct ordering with Grubhub delivery | Restaurants wanting direct customer relationships |
Grubhub Direct Overview
Grubhub Direct allows restaurants to accept online orders directly through their website without marketplace commissions. Includes order management and optional delivery through Grubhub drivers.
Grubhub Direct is offered by Grubhub (Just Eat Takeaway) (founded 2004) based in Chicago, IL. The system focuses on Restaurants.
Key Features:
- Online Ordering
- Website Integration
- Order Management
- Delivery Option
- Marketing Tools
- Analytics
Owner.com Overview
Owner.com is a restaurant website and ordering platform that helps restaurants build direct customer relationships. Features custom websites, online ordering, and marketing automation.
Owner.com is offered by Owner.com (founded 2019) based in Palo Alto, CA. The system focuses on Restaurants.
Key Features:
- Custom Website
- Online Ordering
- Marketing Automation
- Guest Database
- SEO Tools
- Analytics
Feature Comparison
Grubhub Direct Features:
- Online Ordering
- Website Integration
- Order Management
- Delivery Option
- Marketing Tools
Owner.com Features:
- Custom Website
- Online Ordering
- Marketing Automation
- Guest Database
- SEO Tools
When comparing features, Grubhub Direct stands out with Commission-free direct orders, while Owner.com differentiates itself with Commission-free ordering. Your choice should depend on which features align better with your specific business requirements.
Pricing Comparison
| Pricing Aspect | Grubhub Direct | Owner.com |
|---|---|---|
| Starting Price | Free setup + processing fees | $249/month |
| Pricing Model | Transaction-based | Subscription |
| Price Range | Budget | Mid-range |
| Free Trial | Not available | Not available |
| Free Version | Yes | No |
Grubhub Direct is more budget-friendly, making it a better choice for cost-conscious businesses. Consider the total cost of ownership including hardware, processing fees, and add-on modules when making your decision.
Pros and Cons
Grubhub Direct
Pros:
- No commission on orders
- Grubhub delivery available
- Marketing support
- Free to set up
Cons:
- Delivery fees apply
- Less known than marketplace
- Limited customization
Owner.com
Pros:
- No commission ordering
- Strong marketing tools
- Customer data ownership
- Professional websites
Cons:
- Higher monthly cost
- Not a POS system
- Requires separate POS
Who Should Choose Grubhub Direct?
Grubhub Direct is ideal for Restaurants wanting direct ordering with Grubhub delivery. The system is particularly well-suited for Restaurants.
However, Grubhub Direct may not be the best fit for Those avoiding third-party delivery platforms.
Who Should Choose Owner.com?
Owner.com is ideal for Restaurants wanting direct customer relationships. The system is particularly well-suited for Restaurants.
However, Owner.com may not be the best fit for Those needing full POS functionality.
Our Recommendation
Both Grubhub Direct and Owner.com are solid POS solutions, but they excel in different areas. Choose Grubhub Direct if you’re Restaurants wanting direct ordering with Grubhub delivery. Choose Owner.com if you’re Restaurants wanting direct customer relationships. Owner.com has a higher user rating (4.5 vs 3.9). Also, choose Grubhub Direct if you want to start with a free version. We recommend trying demos or free trials of both systems before making your final decision.