Choosing between Grubhub Direct and BentoBox? Both are leading point of sale systems with unique strengths. This comprehensive 2025 comparison breaks down pricing, features, pros/cons, and real-world use cases to help you make the right decision for your business.
Grubhub Direct: $0/mo | 4.1/5 rating | Best for Restaurant Delivery
BentoBox: $129/mo | 4.5/5 rating | Best for Restaurant Websites & Ordering
Grubhub Direct vs BentoBox: Quick Summary
| Feature | Grubhub Direct | BentoBox |
|---|---|---|
| Starting Price | $0/mo | $129/mo |
| Best For | Restaurant Delivery | Restaurant Websites & Ordering |
| Industry | Online Ordering | Online Ordering |
| Rating | 4.1/5 | 4.5/5 |
| Key Strength | Commission-free direct | Beautiful websites |
Grubhub Direct Overview
Price: $0/mo | Rating: 4.1/5 | Best For: Restaurant Delivery
Grubhub Direct is a Online Ordering POS system designed specifically for Restaurant Delivery. Key benefits include: Commission-free direct.
- Direct ordering
- Delivery
- Marketing
- Loyalty
- POS integration
- Analytics
BentoBox Overview
Price: $129/mo | Rating: 4.5/5 | Best For: Restaurant Websites & Ordering
BentoBox is a Online Ordering POS system designed specifically for Restaurant Websites & Ordering. Key benefits include: Beautiful websites.
- Restaurant websites
- Online ordering
- Gift cards
- Events
- Catering
- Marketing
Pros & Cons Comparison
Grubhub Direct Pros
- ✅ Commission-free direct
- ✅ Delivery network
- ✅ Marketing tools
Grubhub Direct Cons
- ❌ Marketplace commissions
- ❌ Competition on platform
BentoBox Pros
- ✅ Beautiful websites
- ✅ Full solution
- ✅ Commission-free
BentoBox Cons
- ❌ Monthly fee
- ❌ Website focused
The Verdict: Grubhub Direct vs BentoBox
Choose Grubhub Direct if you’re looking for a solution optimized for Restaurant Delivery and value Commission-free direct.
Choose BentoBox if your business focuses on Restaurant Websites & Ordering and you prioritize Beautiful websites.
Feature-by-Feature Comparison
Let’s dive deeper into how Grubhub Direct and BentoBox compare across key features that matter most to Online Ordering businesses.
| Feature | Grubhub Direct | BentoBox |
|---|---|---|
| Ease of Use | Good | Excellent |
| Hardware Options | Optional | Required |
| Target Business Size | Small Business | Mid-Market |
| Contract Required | Month-to-month available | Month-to-month available |
Who Should Choose Grubhub Direct?
Grubhub Direct is the ideal choice for:
- Restaurant Delivery who need specialized features
- Businesses that prioritize Commission-free direct
- Those who value Delivery network
- Companies with budget around $0/mo per month
Who Should Choose BentoBox?
BentoBox is the ideal choice for:
- Restaurant Websites & Ordering who need specialized features
- Businesses that prioritize Beautiful websites
- Those who value Full solution
- Companies with budget around $129/mo per month
Real-World Use Cases
Grubhub Direct vs BentoBox for Small Businesses
For small businesses with limited budgets, Grubhub Direct ($0/mo) offers better value while still providing essential features like Direct ordering and Delivery.
Grubhub Direct vs BentoBox for Multi-Location Businesses
Multi-location businesses should consider scalability and centralized management. Both systems can scale to multiple locations with proper setup. Request a demo to see how each handles multi-store reporting and inventory sync.
Grubhub Direct vs BentoBox for High-Volume Operations
High-volume operations need reliable, fast POS systems. BentoBox (rated 4.5/5) has proven reliability for busy Online Ordering environments, especially for Restaurant Websites & Ordering.
Frequently Asked Questions
Which is better: Grubhub Direct or BentoBox?
The better choice depends on your specific needs. Grubhub Direct (rated 4.1/5) excels for Restaurant Delivery, while BentoBox (rated 4.5/5) is optimized for Restaurant Websites & Ordering. Consider your industry, budget, and required features when deciding.
How much does Grubhub Direct cost compared to BentoBox?
Grubhub Direct starts at $0/mo, while BentoBox starts at $129/mo. Both may have additional costs for hardware, payment processing, and add-on features. Request a custom quote for accurate pricing based on your business needs.
Can I switch from Grubhub Direct to BentoBox?
Yes, switching POS systems is possible. Most providers offer data migration assistance and training. Consider contract terms, hardware compatibility, and staff training time when planning a switch.
What integrations do these POS systems offer?
Both systems offer integrations with accounting software, e-commerce platforms, and third-party apps. Grubhub Direct features Direct ordering, Delivery, Marketing. BentoBox offers Restaurant websites, Online ordering, Gift cards.
Get a Free Quote
Still not sure which POS system is right for your business? Our experts can provide personalized recommendations based on your specific needs, budget, and growth plans.
Last updated: December 2025. Pricing and features subject to change.