When comparing Epicor vs Retail Pro, you’re looking at two distinct approaches to multi-industry point-of-sale technology. Epicor, rated 3.9/5, offers Large enterprises with complex needs. Meanwhile, Retail Pro, rated 4.0/5, provides Multi-store specialty retailers. Let’s dive into the details to help you make an informed decision.
Quick Comparison: Epicor vs Retail Pro
| Feature | Epicor | Retail Pro |
|---|---|---|
| Category | Multi-Industry | Retail |
| Starting Price | Contact for pricing | Contact for pricing |
| Rating | 3.9/5 | 4.0/5 |
| Target Business | Mid-Market to Enterprise | Mid-Market to Enterprise |
| Pricing Model | Quote-based | Quote-based |
| Free Trial | No | No |
| Free Version | No | No |
| Best For | Large enterprises with complex needs | Multi-store specialty retailers |
Epicor Overview
Epicor provides enterprise software including retail POS, ERP, and supply chain solutions. Serves manufacturing, distribution, retail, and hospitality industries.
Epicor is offered by Epicor Software (founded 1972) based in Austin, TX. The system focuses on Manufacturing, Distribution, Retail.
Key Features:
- ERP
- Retail POS
- Supply Chain
- Manufacturing
- Financial Management
- BI & Analytics
Retail Pro Overview
Retail Pro is an enterprise retail management software for specialty retailers. Offers POS, inventory management, and customer engagement tools for multi-store operations.
Retail Pro is offered by Retail Pro International (founded 1986) based in Folsom, CA. The system focuses on Specialty Retail, Apparel, Multi-store.
Key Features:
- POS
- Inventory Management
- Multi-store
- Customer Management
- Reporting
- E-commerce Integration
Feature Comparison
Epicor Features:
- ERP
- Retail POS
- Supply Chain
- Manufacturing
- Financial Management
Retail Pro Features:
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- Inventory Management
- Multi-store
- Customer Management
- Reporting
When comparing features, Epicor stands out with Enterprise depth, while Retail Pro differentiates itself with Enterprise retail focus. Your choice should depend on which features align better with your specific business requirements.
Pricing Comparison
| Pricing Aspect | Epicor | Retail Pro |
|---|---|---|
| Starting Price | Contact for pricing | Contact for pricing |
| Pricing Model | Quote-based | Quote-based |
| Price Range | Premium | Premium |
| Free Trial | Not available | Not available |
| Free Version | No | No |
Both systems offer competitive pricing for their respective feature sets. Consider the total cost of ownership including hardware, processing fees, and add-on modules when making your decision.
Pros and Cons
Epicor
Pros:
- Enterprise scale
- Industry-specific solutions
- Deep functionality
- Global presence
Cons:
- Complex implementation
- High cost
- Requires dedicated IT
Retail Pro
Pros:
- Enterprise scalability
- Deep inventory features
- Multi-store management
- Customizable
Cons:
- High cost
- Complex implementation
- Requires IT resources
Who Should Choose Epicor?
Epicor is ideal for Large enterprises with complex needs. The system is particularly well-suited for Manufacturing, Distribution, Retail.
However, Epicor may not be the best fit for Small businesses wanting simple POS.
Who Should Choose Retail Pro?
Retail Pro is ideal for Multi-store specialty retailers. The system is particularly well-suited for Specialty Retail, Apparel, Multi-store.
However, Retail Pro may not be the best fit for Small single-location stores.
Our Recommendation
Both Epicor and Retail Pro are solid POS solutions, but they excel in different areas. Choose Epicor if you’re Large enterprises with complex needs. Choose Retail Pro if you’re Multi-store specialty retailers. Retail Pro has a higher user rating (4.0 vs 3.9). We recommend trying demos or free trials of both systems before making your final decision.
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