Choosing between ChowNow and Uber Eats for your business? Both are popular software solutions, but they serve different needs. ChowNow starts at $149/month and is Commission-free online ordering for restaurants, while Uber Eats starts at 15-30% commission per order and is Restaurant delivery and ordering platform. This comprehensive comparison will help you decide which POS system is the right fit for your operation.
Quick Comparison: ChowNow vs Uber Eats
| Feature | ChowNow | Uber Eats |
|---|---|---|
| Category | Software | Software |
| Starting Price | $149/month | 15-30% commission per order |
| Rating | 4.3/5 | 3.8/5 |
| Target Business | Small Business to Mid-Market | Small Business to Enterprise |
| Pricing Model | Subscription | Commission-based |
| Free Trial | No | No |
| Free Version | No | No |
| Best For | Restaurants wanting commission-free ordering | Restaurants wanting broad delivery reach |
ChowNow Overview
ChowNow is a commission-free online ordering platform for restaurants. Provides branded apps, website ordering, and marketing tools without per-order commissions like third-party delivery apps.
ChowNow is offered by ChowNow Inc. (founded 2010) based in Los Angeles, CA. The system focuses on Restaurants.
Key Features:
- Online Ordering
- Branded App
- Marketing Tools
- Customer Database
- POS Integration
- Loyalty Programs
Uber Eats Overview
Uber Eats for Merchants provides delivery marketplace access and direct ordering solutions for restaurants. Includes tablet for order management, delivery logistics, and marketing tools.
Uber Eats is offered by Uber Technologies (founded 2014) based in San Francisco, CA. The system focuses on Restaurants.
Key Features:
- Delivery Platform
- Order Management
- Analytics
- Marketing Tools
- Pickup Option
- Driver Network
Feature Comparison
ChowNow Features:
- Online Ordering
- Branded App
- Marketing Tools
- Customer Database
- POS Integration
Uber Eats Features:
- Delivery Platform
- Order Management
- Analytics
- Marketing Tools
- Pickup Option
When comparing features, ChowNow stands out with Zero commissions, while Uber Eats differentiates itself with Large delivery network. Your choice should depend on which features align better with your specific business requirements.
Pricing Comparison
| Pricing Aspect | ChowNow | Uber Eats |
|---|---|---|
| Starting Price | $149/month | 15-30% commission per order |
| Pricing Model | Subscription | Commission-based |
| Price Range | Mid-range | Mid-range to Premium |
| Free Trial | Not available | Not available |
| Free Version | No | No |
Both systems offer competitive pricing for their respective feature sets. Consider the total cost of ownership including hardware, processing fees, and add-on modules when making your decision.
Pros and Cons
ChowNow
Pros:
- No commission fees
- Branded experience
- Customer data ownership
- Marketing tools
Cons:
- Monthly subscription cost
- No delivery drivers
- Limited to online ordering
Uber Eats
Pros:
- Massive customer reach
- Reliable delivery network
- Marketing tools
- Brand awareness
Cons:
- High commission fees
- Less control over customer experience
- Competitive marketplace
Who Should Choose ChowNow?
ChowNow is ideal for Restaurants wanting commission-free ordering. The system is particularly well-suited for Restaurants.
However, ChowNow may not be the best fit for Those needing full POS or delivery services.
Who Should Choose Uber Eats?
Uber Eats is ideal for Restaurants wanting broad delivery reach. The system is particularly well-suited for Restaurants.
However, Uber Eats may not be the best fit for Those avoiding high commission fees.
Our Recommendation
Both ChowNow and Uber Eats are solid POS solutions, but they excel in different areas. Choose ChowNow if you’re Restaurants wanting commission-free ordering. Choose Uber Eats if you’re Restaurants wanting broad delivery reach. ChowNow has a higher user rating (4.3 vs 3.8). We recommend trying demos or free trials of both systems before making your final decision.