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🛒 Results • November 2023

Black Friday 2023: Record $9.8 Billion In-Store

POS systems across America process all-time highs in transaction volume

$9.8B
In-Store Sales
⬆ 7.5%
YoY Growth
58%
Contactless
📊 Year-Over-Year Progression
Metric202120222023Trend
In-store sales$9.3B$9.1B$9.8B⬆ Record
Avg transaction$68.50$71.20$68.50⬇ Normalized
Peak hour11am-1pm10am-12pm10am-12pmConsistent
Contactless %48%50%58%⬆ Dominant
Mobile wallets26%30%34%⬆ Growing
🏆 POS Provider Highlights

🟦 Square

Transactions +42% YoY
Small business activity surged.

🟩 Shopify

In-store POS +33% globally
Omnichannel driving results.

🔑 Key Takeaway: Contactless payments hit 58% — the tipping point is long past. Mobile wallets (34%) are mainstream. Prepare for 70%+ contactless by 2025.


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Related Reading: For a complete comparison, see our guide to the Best POS System for Small Retail Stores 2026.

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