When comparing Harbortouch vs Grubhub Direct, you’re looking at two distinct approaches to multi-industry point-of-sale technology. Harbortouch, rated 4.0/5, offers Small businesses wanting low startup costs. Meanwhile, Grubhub Direct, rated 3.9/5, provides Restaurants wanting direct ordering with Grubhub delivery. Let’s dive into the details to help you make an informed decision.
Quick Comparison: Harbortouch vs Grubhub Direct
| Feature | Harbortouch | Grubhub Direct |
|---|---|---|
| Category | Multi-Industry | Software |
| Starting Price | $29.99/month | Free setup + processing fees |
| Rating | 4.0/5 | 3.9/5 |
| Target Business | Small Business | Small Business to Mid-Market |
| Pricing Model | Subscription | Transaction-based |
| Free Trial | No | No |
| Free Version | No | Yes |
| Best For | Small businesses wanting low startup costs | Restaurants wanting direct ordering with Grubhub delivery |
Harbortouch Overview
Harbortouch (now SkyTab) offers free POS hardware with low monthly fees. Features include tableside ordering, table tracking, free reservations, and online ordering. No upfront costs with lifetime hardware warranty.
Harbortouch is offered by Shift4 Payments (founded 1999) based in Allentown, Pennsylvania, USA. The system focuses on Restaurants, Bars, Retail, Salons.
Key Features:
- Tableside ordering (iPad)
- Table tracking
- Reservations (free)
- Online ordering (free)
- KDS
- Waitlist management
Grubhub Direct Overview
Grubhub Direct allows restaurants to accept online orders directly through their website without marketplace commissions. Includes order management and optional delivery through Grubhub drivers.
Grubhub Direct is offered by Grubhub (Just Eat Takeaway) (founded 2004) based in Chicago, IL. The system focuses on Restaurants.
Key Features:
- Online Ordering
- Website Integration
- Order Management
- Delivery Option
- Marketing Tools
- Analytics
Feature Comparison
Harbortouch Features:
- Tableside ordering (iPad)
- Table tracking
- Reservations (free)
- Online ordering (free)
- KDS
Grubhub Direct Features:
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- Website Integration
- Order Management
- Delivery Option
- Marketing Tools
When comparing features, Harbortouch stands out with Free hardware, while Grubhub Direct differentiates itself with Commission-free direct orders. Your choice should depend on which features align better with your specific business requirements.
Pricing Comparison
| Pricing Aspect | Harbortouch | Grubhub Direct |
|---|---|---|
| Starting Price | $29.99/month | Free setup + processing fees |
| Pricing Model | Subscription | Transaction-based |
| Price Range | Budget | Budget |
| Free Trial | Not available | Not available |
| Free Version | No | Yes |
Grubhub Direct offers a free version, which is great for testing or small operations. Consider the total cost of ownership including hardware, processing fees, and add-on modules when making your decision.
Pros and Cons
Harbortouch
Pros:
- No upfront hardware costs
- Low monthly fees
- Lifetime hardware warranty
- Free online ordering
- 24/7/365 support
Cons:
- 1-year contract required
- Must use their payment processing
- Rebranded to SkyTab
Grubhub Direct
Pros:
- No commission on orders
- Grubhub delivery available
- Marketing support
- Free to set up
Cons:
- Delivery fees apply
- Less known than marketplace
- Limited customization
Who Should Choose Harbortouch?
Harbortouch is ideal for Small businesses wanting low startup costs. The system is particularly well-suited for Restaurants, Bars, Retail, Salons.
However, Harbortouch may not be the best fit for Businesses wanting processor flexibility, those avoiding contracts.
Who Should Choose Grubhub Direct?
Grubhub Direct is ideal for Restaurants wanting direct ordering with Grubhub delivery. The system is particularly well-suited for Restaurants.
However, Grubhub Direct may not be the best fit for Those avoiding third-party delivery platforms.
Our Recommendation
Both Harbortouch and Grubhub Direct are solid POS solutions, but they excel in different areas. Choose Harbortouch if you’re Small businesses wanting low startup costs. Choose Grubhub Direct if you’re Restaurants wanting direct ordering with Grubhub delivery. Harbortouch has a higher user rating (4.0 vs 3.9). Also, choose Grubhub Direct if you want to start with a free version. We recommend trying demos or free trials of both systems before making your final decision.
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