Choosing between Upserve and DoorDash Storefront for your business? Both are popular restaurant solutions, but they serve different needs. Upserve starts at $89/month and is Restaurant POS with offline mode and comprehensive analytics., while DoorDash Storefront starts at Free setup + payment processing fees and is Commission-free direct ordering by DoorDash. This comprehensive comparison will help you decide which POS system is the right fit for your operation.
Quick Comparison: Upserve vs DoorDash Storefront
| Feature | Upserve | DoorDash Storefront |
|---|---|---|
| Category | Restaurant | Software |
| Starting Price | $89/month | Free setup + payment processing fees |
| Rating | 4.3/5 | 4.0/5 |
| Target Business | Small Business | Small Business to Enterprise |
| Pricing Model | Subscription | Transaction-based |
| Free Trial | Yes | No |
| Free Version | No | Yes |
| Best For | Restaurants, bars, and cafes wanting comprehensive analytics | Restaurants wanting direct ordering with delivery option |
Upserve Overview
Upserve, now Lightspeed Restaurant U-Series, is a restaurant POS offering offline mode, employee management, and real-time insights. Consolidates menu performance, staff productivity, and customer behavior data into one platform.
Upserve is offered by Lightspeed Commerce (founded 2009) based in Providence, Rhode Island, USA. The system focuses on Restaurants, Bars, Cafes, Bakeries.
Key Features:
- Order management
- Payment processing
- Inventory management
- Staff management
- Customer loyalty
- Analytics/reporting
DoorDash Storefront Overview
DoorDash Storefront is a commission-free online ordering solution from DoorDash. Restaurants can accept pickup and delivery orders directly through their website without DoorDash marketplace commissions.
DoorDash Storefront is offered by DoorDash Inc. (founded 2013) based in San Francisco, CA. The system focuses on Restaurants.
Key Features:
- Online Ordering
- Website Widget
- Payment Processing
- Order Management
- Customer Data
- Analytics
Feature Comparison
Upserve Features:
- Order management
- Payment processing
- Inventory management
- Staff management
- Customer loyalty
DoorDash Storefront Features:
- Online Ordering
- Website Widget
- Payment Processing
- Order Management
- Customer Data
When comparing features, Upserve stands out with Offline mode for outages, while DoorDash Storefront differentiates itself with Zero commission on pickup. Your choice should depend on which features align better with your specific business requirements.
Pricing Comparison
| Pricing Aspect | Upserve | DoorDash Storefront |
|---|---|---|
| Starting Price | $89/month | Free setup + payment processing fees |
| Pricing Model | Subscription | Transaction-based |
| Price Range | Mid-range | Budget |
| Free Trial | Available | Not available |
| Free Version | No | Yes |
DoorDash Storefront is more budget-friendly, making it a better choice for cost-conscious businesses. Consider the total cost of ownership including hardware, processing fees, and add-on modules when making your decision.
Pros and Cons
Upserve
Pros:
- Easy setup
- 24-hour phone support
- Offline mode
- Real-time insights
- Employee success tracking
Cons:
- System crashes reported
- Learning curve for customization
- Customer service issues
DoorDash Storefront
Pros:
- No commissions on pickup
- Free to start
- DoorDash logistics available
- Easy setup
Cons:
- Commission on delivery
- Limited customization
- DoorDash branding present
Who Should Choose Upserve?
Upserve is ideal for Restaurants, bars, and cafes wanting comprehensive analytics. The system is particularly well-suited for Restaurants, Bars, Cafes, Bakeries.
However, Upserve may not be the best fit for Retail businesses, those needing simple basic POS.
Who Should Choose DoorDash Storefront?
DoorDash Storefront is ideal for Restaurants wanting direct ordering with delivery option. The system is particularly well-suited for Restaurants.
However, DoorDash Storefront may not be the best fit for Those avoiding DoorDash ecosystem.
Our Recommendation
Both Upserve and DoorDash Storefront are solid POS solutions, but they excel in different areas. Choose Upserve if you’re Restaurants, bars, and cafes wanting comprehensive analytics. Choose DoorDash Storefront if you’re Restaurants wanting direct ordering with delivery option. Upserve has a higher user rating (4.3 vs 4.0). Also, choose DoorDash Storefront if you want to start with a free version. We recommend trying demos or free trials of both systems before making your final decision.